jwstl

It has nothing to do with Amazon UK or any store overseas for that matter; it's an issue with weather and security delaying the delivery service. This will no way affect my opinion of Amazon UK. I don't care if it takes 6 weeks to get to me if the price is right.

Murmur

I sent an inquiry email about my order, and was told to wait a few more days to see if it does arrive. I expected a delay, and really don't mind, but I do become concerned when too much time has passed. I'm hoping that it does arrive sometime soon.

AmityBoatTours

As was stated in the post i posted earlier with the info right from the Royal mail site about international delays.

jimbo504

First shipment finally showed up today.

vivafriend5

Same time-line for me, but I have nothing...

PopcornTreeCt

Nothing here for me either. I e-mailed them and asked for a refund.

JimJ

Still nothing here. Emailed them and they're sending another one.

DirkBelig

Ordered Dec. 15; shipped Dec. 16; ETA Jan. 10; still not here as of Jan 18 (y'day). If it doesn't arrive in tomorrow's post, I'm asking for another one.

Jfunk1

Estimated delivery date of Jan 12th. Still waiting....

ChrisHicks

I have another order(non Alien related) that was placed on Dec. 5th that had an ETA of Dec. 29th and I still haven't received it. I just sent them an email to be on the safe side since it was supposed to be here 3 weeks ago. This is for a single 1 disc Blu-ray movie.

PopcornTreeCt

Has anyone received it yet other than jimbo?

vivafriend5

Not me.

Jtnguyen12

Took forever to get here. Finally, I Got it today in excellent condition

rexinnih

Any people on the West Coast get this yet? Ordered mine Dec 17.

claviusb

I wrote to Amazon UK about not getting my order (from Dec. 15) and just got this reply:

Dear Customer,

I am sorry that you have not received the order #203-blah-blah-blah.

At this point, I can only assume that your order is lost.

I have now placed a new order #203-blah-blah-bleh for the same item to be sent to the same delivery address:

GirlsRHot, California
United States

We will post it to you as soon as possible at no additional charge.

Please note that within 15 workings days of this free replacement, you will receive an e-mail asking whether the original order was received to date. A response to this e-mail is required and we reserve the right to charge your original payment method or claim for payment for the above order if a response is not received within 14 days of the dispatch of the e-mail.

Your response is required for audit purposes with Royal Mail so that Amazon can claim the cost of the order for non-arrival. It is a requirement from Royal Mail that the recipient of the parcel confirms whether the original order was received.

To view the estimated delivery date of your order, please visit Your Account from our home page:

So, it looks like Amazon is going to attempt to collect for their losses from Royal Mail.

kahuna

If my copy does not arrive by tomorrow. I will also be asking for a refund.

DirkBelig

I contacted them yesterday and got back this different response from yours:

Thank you for contacting Amazon.co.uk and for bringing this to our attention.

In addition to a wide selection of items, one of our aims at Amazon.co.uk is to provide a convenient and efficient service; in this case, we have not met that standard. Please accept our sincere apologies.

It does appear that something may have gone awry with the delivery of your order # 202-xxxxxxxx-xxxxxx5 - the package should have reached you by now.

I have placed a new order #202-xxxxxxx-xxxxxx8 for the same item to be sent to the same delivery address:

[snip]

We will post it to you as soon as possible at no additional charge.

To view the estimated delivery date of your order, please visit Your Account from our home page:

http://www.amazon.co.uk/your-account

Under "Orders" click the "Your Orders" button, and sign in with your e-mail address and password. You will then be able to view a delivery estimate below the heading "Items Not Yet Dispatched". Simply click on the name of the item below the delivery estimate to view the current availability time.

If the original package should arrive before the replacement has been dispatched, please cancel your replacement order via the "Cancel item" button beside your order information in Your Account.

If the original package should arrive afterwards, please refuse delivery of the parcel so it is returned to us by the carrier. If you have already taken delivery of the item we ask that you return it to us. Please visit our Returns Support Centre to be guided through our full policy and to obtain a printable personalised return label:

http://www.amazon.co.uk/gp/css/returns/homepage.html

If you are returning the replacement because the original has arrived please select " Missed estimated delivery date" from the drop down list as a reason for return. Choose "refund" from the next page and write in the comments field "replacement not needed, original arrived". We appreciate your co-operation with this.

We apologise for any inconvenience this has caused you. Thank you for shopping at Amazon.co.uk.

Checking the orders page shows it's slated to ship today and get here in a week or two:

Dispatching Soon
Dispatch Estimate: 20 Jan 2011
Delivery Estimate: 27 Jan 2011 - 1 Feb 2011

We'll see.

rexinnih

Finally got mine yesterday (Jan 19)
Dispatched Dec 17 and I live in the Seattle area. Now the wait until the weekend.

cfmoran13

I sent an e-mail to them this morning got the same response you got. My info is:
Dispatching Soon
Dispatch Estimate: 21 Jan 2011
Delivery Estimate: 28 Jan 2011 - 2 Feb 2011

Hopefully, this one will work out.

As I was getting ready to type this e-mail, I got an Amazon box delivered to my office and I got psyched for second. Then, I realized is wasn't UK. It was the blank DVD's I purchased... YESTERDAY! Amazon Prime RULES!!!

cfmoran13

Wouldn't you know it... my original order arrived this afternoon. Gotta try and cancel the replacement order before it dispatches.

claviusb

Mine came too, and the other has already dispatched. I'll just refuse delivery when the second set arrives.

JimJ

Finally got my original shipment today. Guess I'll be refusing delivery of the second package.

vivafriend5

December thirteenth was my shipment date. I'm still in waiting.

PopcornTreeCt

nothing here

mh4268

I'm still waiting on mine, what's odd is I ordered a cd earlier this month and it arrived yesterday. I guess because of the small size. I will wait until the end of the month to contact them