Each episode follows Carolla, Skip Bedell and Alison Bedell, as they seek justice for wronged homeowners, whose construction nightmares range from the laughably incompetent to frighteningly hazardous homes that have been left completely torn apart. Initially, Carolla and Skip assess the property in question and identify all the corners that were cut. Alison then hunts down these unscrupulous builders through various investigative methods, a task not easily done as most have changed their contact information to avoid being found. Once the contractor is located, he is artfully lured to a sting house by Alison with the promise of a new job, only to be taken by surprise and confronted by Carolla, Skip and the angry homeowners. Carolla and Skip call the contractor out on everything that wasn’t done properly, sharing their extensive insight and knowledge of the craft. The contractors are then given the chance to redeem themselves by fixing the mess they left behind – all while under Carolla and Skip’s watchful and critical eye. Ultimately, homeowners are able to gain closure, as they not only are able to confront the culprit face-to-face, but are able to finally achieve the end results they paid for.