BB Reward Zone certificates missing?
02-28-06, 08:42 AM
#1
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BB Reward Zone certificates missing?
I haven't gotten my certificate for my posted points, so I wrote to customer care and got this response:
I am Heather with Best Buy Customer Care.
I understand your concern with your certificates not being issued yet.
We have been made aware of an issue involving members points not
generating into certificates. We are working on correcting this issue
and expect to have all certificates issued by 3/10/2006.
Please do not hesitate to contact us with any questions or concerns. We
look forward to your next visit to one of our stores or to
www.BestBuy.com.
Heather
Best Buy Customer Care Team
Apparently something is going on here?
I am Heather with Best Buy Customer Care.
I understand your concern with your certificates not being issued yet.
We have been made aware of an issue involving members points not
generating into certificates. We are working on correcting this issue
and expect to have all certificates issued by 3/10/2006.
Please do not hesitate to contact us with any questions or concerns. We
look forward to your next visit to one of our stores or to
www.BestBuy.com.
Heather
Best Buy Customer Care Team
Apparently something is going on here?
02-28-06, 11:19 PM
#3
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Originally Posted by Cameron
yah, i received a 5 dollar certificate last week, when i expected 15...
03-04-06, 11:26 PM
#5
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I had enough points amassed to receive roughly $50-60 worth of certificates. Hopefully, I'll see something more substantial than $5 at a time. 
03-06-06, 02:44 PM
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Originally Posted by ylomnstr
Can you use rewards to buy on bestbuy.com?
