Promblems with Comcast HDTV
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Promblems with Comcast HDTV
I'm in the Boston area and have had HDTV with Comcast since August, using the Motorola HD box. I've noticed that on ABC's HD channel (805), the sound level goes up and down through HD broadcasts. When watching FOX (825) and NBC (807), I notice the picture will occasionally display artifacts in a small portion of the screen for a split second. I'm convinced that this is a broadcasting problem and not a problem with my HDTV since the problems are unique to the channels and are consistent. Also, I've swapped out the Motorola box and the problem is still there. Customer service told me that they've been having issues with the HDTV broadcasts and that they'll soon clear up. Anyone else have these symptoms?
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Yes. I see the pixelization and audio dropouts sometimes, on some channels. On a ABC and NBC I get the black screen that says "Please wait. This channel will be available shortly." Sometimes for a few seconds and other times for a minute or more. I'm sure it is not your TV. My guess is it is either a low signal strength or some sort of interference with the signal.
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I've had Comcast out here and they've verified that the signal is good and that they have had others reporting similar issues. I'm just wondering how long it takes them to get this stuff fixes since its been going on for so long!?
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In my experience, Comcast is slooooooow at getting anything done. Unfortunately, if the issue is not affecting a LARGE number of customers, they won't give it much attention. Since HD is relatively new and only used by a minority of their customer base, my guess is we won't see much improvement any time soon.
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Originally posted by taa455
In my experience, Comcast is slooooooow at getting anything done. Unfortunately, if the issue is not affecting a LARGE number of customers, they won't give it much attention. Since HD is relatively new and only used by a minority of their customer base, my guess is we won't see much improvement any time soon.
In my experience, Comcast is slooooooow at getting anything done. Unfortunately, if the issue is not affecting a LARGE number of customers, they won't give it much attention. Since HD is relatively new and only used by a minority of their customer base, my guess is we won't see much improvement any time soon.
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Yeah, I hope Comcast will add FoxHD this fall (or whenever Fox starts broadcasting in Hi-Def.) I won't be holding my breath. There are several other HD stations Comcast doesn't carry like Discovery, PBS, HDNet, Fox (ED). I'm not sure if they have the ability to carry those or not.
Last edited by taa455; 01-14-04 at 12:26 PM.
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Originally posted by taa455
Yeah, I hope Comcast will add FoxHD this fall (or whenever Fox starts broadcasting in Hi-Def.) I won't be holding my breath. There are several other HD stations Comcast doesn't carry like Discovery, PBS, HDNet, Fox (ED). I'm not sure if they have the ability to carry those or not.
Yeah, I hope Comcast will add FoxHD this fall (or whenever Fox starts broadcasting in Hi-Def.) I won't be holding my breath. There are several other HD stations Comcast doesn't carry like Discovery, PBS, HDNet, Fox (ED). I'm not sure if they have the ability to carry those or not.
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Originally posted by taa455
Yeah, I hope Comcast will add FoxHD this fall (or whenever Fox starts broadcasting in Hi-Def.) I won't be holding my breath. There are several other HD stations Comcast doesn't carry like Discovery, PBS, HDNet, Fox (ED). I'm not sure if they have the ability to carry those or not.
Yeah, I hope Comcast will add FoxHD this fall (or whenever Fox starts broadcasting in Hi-Def.) I won't be holding my breath. There are several other HD stations Comcast doesn't carry like Discovery, PBS, HDNet, Fox (ED). I'm not sure if they have the ability to carry those or not.
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When you lose the signal on an HD channel are you able to switch over to a non-HD version of the channel? I'm imagining watching Alias in HD and something insane is about to happen when the screen goes black. Can you flip to regular TV?
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Originally posted by Gil Jawetz
When you lose the signal on an HD channel are you able to switch over to a non-HD version of the channel? I'm imagining watching Alias in HD and something insane is about to happen when the screen goes black. Can you flip to regular TV?
When you lose the signal on an HD channel are you able to switch over to a non-HD version of the channel? I'm imagining watching Alias in HD and something insane is about to happen when the screen goes black. Can you flip to regular TV?
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I've had problems with the Comcast HD channels. Blank screen for the freaking Sugar Bowl. GRRRRRRR. Same thing has happened with the ABC HD channel numerous times. I'm not sure if it's the box, the cable, ABC, or something else. I *do* know that it's extremely aggravating.