DeepDiscountDVD Pricematch w/ another Online Store (Pre-order items)
#1
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Help! DeepDiscountDVD Pricematch w/ another Online Store (Pre-order items)
Hi^
I order few Pre-order items from DeepDiscountDvd.com but i find another online store selling the same DVD's for $3.00-$6.00 cheaper (Pre-order items).... Will DDD accept the Pricematch ??
Any experience !!!
Thanks u all for ur input
I order few Pre-order items from DeepDiscountDvd.com but i find another online store selling the same DVD's for $3.00-$6.00 cheaper (Pre-order items).... Will DDD accept the Pricematch ??
Any experience !!!
Thanks u all for ur input
Last edited by Jtnguyen12; 04-27-03 at 01:16 PM.
#3
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Actually it depends on 2 very important things. DDD guarantees lowest TOTAL price. So that means that if the OTHER e-tailer charges shipping then you have to include that in the price comparison.
ALSO they don't guarantee price matches against other currancies. And from what you're saying the only way DDD could be beaten by that much of a difference is if you're talking about a canadian e-tailer.
If not, and the place IS American, AND DDD is beaten AFTER shipping... then they will most likely price match for you.
Hmm... and now that I think about it I think there is something in their price-match policy about only IN-STOCK items... which would NOT include pre-orders. I would check out their policy on their website. It should have everything there that you need.
EDIT: This is DDD's Price Match info page Go there. It verifies everything Ive typed here.
ALSO they don't guarantee price matches against other currancies. And from what you're saying the only way DDD could be beaten by that much of a difference is if you're talking about a canadian e-tailer.
If not, and the place IS American, AND DDD is beaten AFTER shipping... then they will most likely price match for you.
Hmm... and now that I think about it I think there is something in their price-match policy about only IN-STOCK items... which would NOT include pre-orders. I would check out their policy on their website. It should have everything there that you need.
EDIT: This is DDD's Price Match info page Go there. It verifies everything Ive typed here.
Last edited by exparr0t; 04-27-03 at 01:59 PM.
#5
DVD Talk Limited Edition
Originally posted by Jtnguyen12
My order from DDD over $85............and FYE offer Free shipping & Handing when order $49.00 & Up
My order from DDD over $85............and FYE offer Free shipping & Handing when order $49.00 & Up
Still, it wouldn't hurt to try--the WORST they can say is no, and since it's a preorder, you can just cancel and order from the other place.
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My recommendation though, if you are going to try, is call them and get a CSR on the phone. Seems they exercise a lot more leeway this way and you get quicker response. I got BTTF from them this way about $5 less, PM with PlayCentric.com. I told him, I can get this from them for this price, special deal with free shipping, but I'd rather get it from you. They went ahead and did it.
#8
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Originally posted by Jtnguyen12
Thanks you all......... i am going try it tomorrow
what's DDD customer service # ??
Thanks you all......... i am going try it tomorrow
what's DDD customer service # ??
* DeepDiscountDVD
1-800-264-5076
[email protected]
#9
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Originally posted by Qui-Gon John
My recommendation though, if you are going to try, is call them and get a CSR on the phone. Seems they exercise a lot more leeway this way and you get quicker response. I got BTTF from them this way about $5 less, PM with PlayCentric.com. I told him, I can get this from them for this price, special deal with free shipping, but I'd rather get it from you. They went ahead and did it.
My recommendation though, if you are going to try, is call them and get a CSR on the phone. Seems they exercise a lot more leeway this way and you get quicker response. I got BTTF from them this way about $5 less, PM with PlayCentric.com. I told him, I can get this from them for this price, special deal with free shipping, but I'd rather get it from you. They went ahead and did it.
BTW, their PM policy can be found by clicking here or by clicking at the top of the DDD homepage, where it says "Guaranteed Lowest Total Price". Also, this thread probaby belongs in the Store Forum, where this kind of stuff is most often discussed.
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Two weeks ago I tried pricematching Best Buy's 6.66 deal for Silverado and Rudy at DDD since I liked DDD and wanted to give them the business rather than BB. I emailed them on a Monday, and called them Thursday and Friday when I hadn't received a response. Saturday I ordered from BB and I still have not received a response other than the automated one saying that they received my request.
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Two weeks ago I tried pricematching Best Buy's 6.66 deal for Silverado and Rudy at DDD since I liked DDD and wanted to give them the business rather than BB. I emailed them on a Monday, and called them Thursday and Friday when I hadn't received a response. Saturday I ordered from BB and I still have not received a response other than the automated one saying that they received my request
Same thing happened to me this week with Boondock Saints and Full Monty...I figure they would lose money on it and just dont want to honor there committment at being lowest online
Same thing happened to me this week with Boondock Saints and Full Monty...I figure they would lose money on it and just dont want to honor there committment at being lowest online
#12
DDD has been terrible for the last few weeks responding to price matches. I do it every week, mostly matching BB or Circuit City. Last couple of weeks I've had to go around and pick up the cheapest deals due to them not responding at all.
#13
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Originally posted by laserdogg
DDD has been terrible for the last few weeks responding to price matches. I do it every week, mostly matching BB or Circuit City. Last couple of weeks I've had to go around and pick up the cheapest deals due to them not responding at all.
DDD has been terrible for the last few weeks responding to price matches. I do it every week, mostly matching BB or Circuit City. Last couple of weeks I've had to go around and pick up the cheapest deals due to them not responding at all.
#14
DVD Talk Ultimate Edition
The price on the Jack Ryan box set dropped $3.40 a day after I ordered. I emailed them, got no response in 2 1/2 days, so I called. Got a friendly gal who gladly refunded the difference. Not a different store's price, but helpful anyway.
#15
DVD Talk Limited Edition
The only time I tried to price match something with them it took so long for them to get back to me, that the sale was over by then (and therefore they denied it.) I've never ordered from them, mostly because I thought they had a phony pricematch policy and it ticked me off.
tasha
tasha