TAU Screw job
#1
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TAU Screw job
I ordered the X files season 4 from Total Action Universe and it was shipped Nov 10th.
3 weeks and I haven't received it. How long does it take to ship?????? I live in los angeles btw.
The is the first and last time I order anything from them.
3 weeks and I haven't received it. How long does it take to ship?????? I live in los angeles btw.
The is the first and last time I order anything from them.
#2
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Considering that it's coming from Canada and has to go through customs, 3 weeks is about right. I waited three weeks in October to get a dvd delivered from another place in Canada, and according to the postmark it really was in transit for 3 weeks.
Lori
Lori
#3
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That's why you don't buy from TAU in the US...their prices may be Ok but it can take a long time for it to get here.
This should probably be in the Store Forum though.
This should probably be in the Store Forum though.
#4
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I had a partial order ship to California from TAU on 11/19 and arrive 11/27. But I have two other items in the same order that are still pending over three weeks and counting. I called them last week on the status of these items and they couldn't give me a definite answer when they will ship. Hopefully they will come through and deliver on the remaining items soon. But they are about the slowest store I have dealt with in getting items in stock.
#5
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I called TAU today on the status of my order as well. The guy was VERY friendly and understood the dilemma. I told him I understood that customs are probably a bit tighter since 9/11 but 3 weeks is a long time. He agreed and shipped me another one today.
He also said quite a few people aren't getting the X-files set for some reason. It is only that set that isn't getting delivered. Wierd. Everything else is going out fine, just not this one.
I have used them a few times before and it hasn't taken but a week to get here(Kentucky).
Just give them a call and be friendly about it.
1-877-40-TOTAL
-corvin
He also said quite a few people aren't getting the X-files set for some reason. It is only that set that isn't getting delivered. Wierd. Everything else is going out fine, just not this one.
I have used them a few times before and it hasn't taken but a week to get here(Kentucky).
Just give them a call and be friendly about it.
1-877-40-TOTAL
-corvin
#6
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Please, quit crying about a store that's always done great business with most of the people on this board. So it's taken 3 weeks, big deal. If you hadn't noticed mail all over the nation is slow and customs probably held it up for a bit. Their packages are usually a bit overstuffed and probably look 'suspicious' in this day and age. If you're in such a rush go buy from your local B&M next time.
#7
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Please, quit crying about a store that's always done great business with most of the people on this board.
Please send back your 2nd copy if that happens. TAU is a great resource to save major bucks!
#8
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I've ordered TAU's mini and full box sets (i.e. POTA - TV Series, Sex & The City 2, X-Files 2, Ultimate Die Hard) because they offered the best prices anywhere; particularly during their free shipping periods. Shipping time has averaged 8-10 days to the midwest (before and after 9/11), even though I have noticed a disclaimer on their site, now, warning about possible longer delays.
My one inquiry to their customer service netted me a prompt correction to my original incorrectly placed order, free shipping re-applied (even though the promotion had just ended) and an overall polite and helpful employee
My one inquiry to their customer service netted me a prompt correction to my original incorrectly placed order, free shipping re-applied (even though the promotion had just ended) and an overall polite and helpful employee
#9
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Originally posted by Lurker1999
Please, quit crying about a store that's always done great business with most of the people on this board.
Please, quit crying about a store that's always done great business with most of the people on this board.
Last edited by Easy; 12-02-01 at 11:48 AM.
#10
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