__Walmart shoppers: What EXACTLY is their return policy on electronics versus DVD?
#1
Member
Thread Starter
Join Date: Nov 2007
Location: The DVDTalker formerly known as "strawberry99"
Posts: 207
Likes: 0
Received 0 Likes
on
0 Posts
__Walmart shoppers: What EXACTLY is their return policy on electronics versus DVD?
I know this question has been brought up before, I have searched and it seems to be the same. But I was taken back today by what the cashier and apparently the manager on staff as well stated. So I need your input; a poll of sort.
Walmart shoppers: What EXACTLY is their return policies on electronics versus DVD?
Is it 15 days, 30 days, 45 days, or 90 days?
DVD brand new, factory sealed?
Electronics brand new, factory sealed?
Walmart shoppers: What EXACTLY is their return policies on electronics versus DVD?
Is it 15 days, 30 days, 45 days, or 90 days?
DVD brand new, factory sealed?
Electronics brand new, factory sealed?
Last edited by strawberryshortcake; 01-17-08 at 09:37 PM.
#2
DVD Talk Special Edition
Originally Posted by strawberry99
I was taken back today by what the cashier and apparently the manager on staff as well stated.
#4
DVD Talk Special Edition
Join Date: Jan 2003
Location: pittsburgh, PA
Posts: 1,190
Likes: 0
Received 0 Likes
on
0 Posts
DVDs are 90 days, electronics vary based on what it is.
ELECTRONICS
Computer hardware: Must be returned with any included software within 15 days of receipt.
Computer components and computer accessories: Must be returned within 45 days of receipt.
Computer software: Must be returned unopened.
Camcorders and digital cameras: Must be returned within 30 days of receipt.
GPS units, digital music players and portable video players: May be returned for refund or exchange with receipt within 15 days.
thats from the website, should also be on your receipt.
ELECTRONICS
Computer hardware: Must be returned with any included software within 15 days of receipt.
Computer components and computer accessories: Must be returned within 45 days of receipt.
Computer software: Must be returned unopened.
Camcorders and digital cameras: Must be returned within 30 days of receipt.
GPS units, digital music players and portable video players: May be returned for refund or exchange with receipt within 15 days.
thats from the website, should also be on your receipt.
#6
Member
Thread Starter
Join Date: Nov 2007
Location: The DVDTalker formerly known as "strawberry99"
Posts: 207
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by grenier
What did they say that took you so far aback?
15 days, unopened new DVDs.
My DVDs were brand new, purchased directly from Walmart, and I had the receipt in hand.
#8
Member
Thread Starter
Join Date: Nov 2007
Location: The DVDTalker formerly known as "strawberry99"
Posts: 207
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by Trevor
DVDs are definitely 90 days.
I mean this is not the only Walmart available in my vicinity. But I think it's important to clarify this matter at least with this one store. Plus, I've never had an issues with the 90 day bracket until a couple days ago. The same return policy bulletin have been posted for the longest time. It seems as though it's an interpretation issue.
Something to the following extent is posted, can someone interpret this. Do unopened movies, games, etc, tobacco products, 'other' products fall under the 15 days return policy OR the 90 day return policy.
90 exchanges with the exception of the following:
*45 days: xy product
*30 days: xz product
*15 days: xx product
*unopened movies, games, etc
*tobacco products
*other products
#11
Member
Thread Starter
Join Date: Nov 2007
Location: The DVDTalker formerly known as "strawberry99"
Posts: 207
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by GizmoDVD
_Look at your receipt. It holds the information...
Attempt return date (1/17/07), which is 8+17=25 days.
I guess an update would be that I was able to return my DVDs to a different Walmart. Plus, I called 15 different walmart within my zip code proximity, and all confirmed that it is indeed 90 days. I believe two cashiers thought it was 30 days for DVD, I kindly ask that I get transferred over to a store manager and it was confirmed to be 90.
I'll probably do it today or later this week, and bring it up to the original Walmart in question.