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Gamestop sinks even lower

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Gamestop sinks even lower

Old 02-21-07, 01:55 PM
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I've never bought a used game in my life. But I borrowed God of War from a friend and I noticed he paid $45 for it used. I can't say if it was from EB or GS, but likely it was. Anyway, I just couldn't believe someone would pay that price for a used game.

Now, I don't know how much of that was in trade-in credit or if there was a coupon or a BXGX deal involved, but at face value it was absurd.
Old 02-21-07, 01:59 PM
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i had an experience where I stupidly bought a new, used game to save 5 bucks (Star Wars Jedi Academy 2)

the game locked up like 4-5 times, so i figured I might as well take it back and get a new one.

I remember the associate trying to tell me I needed to format my regular xbox hard drive so it wouldn't freeze, and that they had to do that to their store's model a bunch of times.

After I told him he was full of crap, i was like "Yea.....just give me the new one"



the funny thing about that store is, even IF the associate is all preachy and thinks he knows everything, you can still slap his bitch-ass in line by either making him either

1) ring up a sale

2) call another store

3) ask a bunch of questions that require him to do some ACTUAL work


yea, i fuk with those guys a lot, but most deserve it
Old 02-21-07, 02:51 PM
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First, I absolutely HATE being assaulted when I walk in the door. "Do you have any games to trade?" Does it fucking look like it dipshit?

Originally Posted by jrbrangi
They f*ck everyone by overhyping and preselling games for months, that they have no intention of actually having when you go to pick it up on the day of its release.
I had this happen last week with WiiPlay. I called to see if it was in and got the regular spiel- "didja pre-order?" Why yes, I actually thought I would give your store a chance for the first time in a long while. He said to wait until the GS/EB service called me to say it was in. Do you have it or not? Apparently the simplicity of the question confused this moron completely. I NEVER got the automated call. I just went in a few days later and got my money back. He wondered why I didn't want it. Flat out told him I got it somewhere else the day of release when I couldn't get it from my preorder business I gave them. He didn't like that.

Needless to say, after NOT receiving that call, it will be interesting to see if they call me now anyway for this new "promotion."

The same store also wanted me to preorder Halo when I picked up Gears(used credit). I asked him why would I give your company money to invest/save for a year on a game that doesn't even have a release date? His jaw, literally dropped open and he didn't say another word.


Originally Posted by Outlaw
The only advantage they used to have for me was getting games on release date, but now even BB and Target get it before they do, more copies, and usually I can get it cheaper with a coupon.

Ditto. Back when retail outlets got them a day or two late, pre-ordering was actually worth it at these places. As of right now they aren't good for anything....... unless of course you like ass raping.
Old 02-21-07, 03:07 PM
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damn you're smooth Corvin
Old 02-21-07, 04:51 PM
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Originally Posted by DVDKrayzie
Mine are even more retarded than that. When I went to buy chibi-robo for the GC they had 5 display copies out. I thought they were promo boxes or something. The guy tries to sell me the open "new" game. I ask him if he has any more copies, he says , "yea we have 4 more." ALL of them opened. what is the point of that? I tell him that it's ridiculous that they opened all five, but he just replied saying "it's better than having them stolen." He just didn't get that he didnt need to open up every single copy.
I think that's the way the Gamestops near me handle all of their new games.

I've never bought a "new" game there (my g/f is the primary gamer, and she gets them online or at Best Buy or Target) but they have multiple copies of their "new" games opened and on the shelf, the cases plastered with stickers. So I'm assuming they open all of them.

We've only bought something like four used games from them; all out of print and in the rare instance when they're actually in halfway decent condition.
Old 02-21-07, 06:40 PM
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Originally Posted by Josh Hinkle
Yep, used games will likely keep them afloat for years to come. Their profit margin is huge there with their cheap trade in prices and crazy mark ups on used games (especially newer used games).


Speaking of that I saw one of the Burger King Games for $12.99 at Gamestop the other day. I'm pretty sure it was used, although my eyes were glazed over with tears from laughing.....
Old 02-22-07, 08:07 AM
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This is another reason why I prefer to walk into Best Buy where they have a zillion copies and I can just buy it and leave.
Old 02-22-07, 08:18 AM
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Originally Posted by Mr. Cinema
This is another reason why I prefer to walk into Best Buy where they have a zillion copies and I can just buy it and leave.
Would you like 6 free issues of Entertainment Weekly with that? Do you want to buy the replacement warranty for that game, they get scratched very easily!!

You have to put up with the bullshit no matter where you go.
Old 02-22-07, 10:32 AM
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Originally Posted by Mopower
You have to put up with the bullshit no matter where you go.
Or Toys R Us?

"Can I have your phone number please? Area code first."

But you really have to have thick skin when shopping in Gamestops. Their assaults don't mean shit to me. Hell, I'm one of those cats who used to get free dvds from freedvd4me and all those other sites, so I'm used to being hassled.

GS has nothing on trying to call and cancel trials for AOL or Video Professor for the third time!

No need to be nasty, just firm. They have to go down their list of things to try to sell you, but soon they know who isn't going to budge and half the time won't even bother.
Old 02-22-07, 11:40 AM
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Originally Posted by Mopower
Would you like 6 free issues of Entertainment Weekly with that? Do you want to buy the replacement warranty for that game, they get scratched very easily!!

You have to put up with the bullshit no matter where you go.

At least that's only when you check out, versus getting hounded about trade ins when you walk in and preorders when you check out.

The cashiers at Best Buy are rarely pushy as well, say "no thanks" and they usually shut up...guess they have less pressure on them to sell shit than the people at the game stores. Lots of times the cashiers don't even ask about that shit at my local BB as well.
Old 02-22-07, 11:58 AM
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I do have to point out that not all Gamestops are the same - I think it depends on the manager.

For example, the (evil) GS by my house will not sell a game to you on it's release date unless you pre-ordered it. It doesn't matter if they got in 50 copies and only 5 pre-orders, it's just their policy. The (good) GS by my work, however, doesn't give a shit and pretty much sells to anyone at any time and they never try to push pre-orders on you, or browbeat you with selling/trading in your old games - since they're near a Jr.High, they're just happy to deal with an adult customer who actually wants to buy something, instead of loitering 13-year olds.
Old 02-22-07, 12:02 PM
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Originally Posted by slop101
For example, the (evil) GS by my house will not sell a game to you on it's release date unless you pre-ordered it. It doesn't matter if they got in 50 copies and only 5 pre-orders, it's just their policy.
Holy cow, that has to be one of the single worst business decisions I've ever heard of. Do their suppliers know that they are refusing to sell customers their available product? That is insane, I'm blown away by that fact. You've got a customer standing there willing to shell out $50-$60 and you say "no, come back tomorrow..."???
Old 02-22-07, 05:14 PM
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It sounds stupid, but from what I have heard the GameStop DMs care more about preorders and used games sales/trades (and the magazine subscriptions tied into that) than they do about actual overall sales.
Old 02-22-07, 06:01 PM
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Originally Posted by darkside
It sounds stupid, but from what I have heard the GameStop DMs care more about preorders and used games sales/trades (and the magazine subscriptions tied into that) than they do about actual overall sales.
It doesn't sound stupid. Preorders and used game sales are where they get their biggest profits. Selling a new game without a preorder is where they get their least amount of profit. They want to make the biggest profit possible, so they concentrate on preorders and used games and don't give a shit about selling new games to non-preorder customers. They don't give a shit about their pleasing their customers; they just want profit.
Old 02-22-07, 08:15 PM
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It's not as if they don't make any profit from selling regular games though. They are just dumbasses.
Old 02-22-07, 09:18 PM
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The actual profit GS gets from a new game is very low. Places like Best Buy and Target make most of their profit from appliances and TVs, but Gamestop has to make its profit from used games. You may think it's dumb, but it's highly profitable.
Old 02-22-07, 09:39 PM
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True, but by having policies such as that with new games, you piss off customers and likely keep people from ever coming there again and buying anything, including the highly profitable used games.
Old 02-22-07, 09:46 PM
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I agree that purposely holding back unreserved new games is a terrible idea. It's not company policy to do such things, it's just the manager trying to make an extra incentive for people to reserve. If enough people complained to his district manager, he'd have to stop.
Old 02-23-07, 08:47 AM
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How many want to bother going through that extra step though? It is really that much easier to say screw 'em, no business from me.
Old 02-23-07, 10:59 AM
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That's entirely your prerogative. No one is saying you have to shop there.
Old 02-23-07, 11:13 AM
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I have no problem going to them. I occasionally pick up some used games. I'm not in on the whole beat down of them because I really don't care. I'm just trying to put forth the attitude that many have in that particular situation.
Old 02-23-07, 11:39 AM
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Originally Posted by Suprmallet
That's entirely your prerogative. No one is saying you have to shop there.
Supr, do you know how EB/GS allocates the number of non-preordered new releases a store gets? If the margins on new games are very low, and I'm sure that they are, why would they order many more than they need to cover the preorders?

The argument I used to get into with a friend that managed an EB was that EB never gave me a reason to pre-order a game since I've never had a problem finding a new game within a few days of release. The idea of not selling someone a game that they have in stock, only because they didn't preorder it, is insane. But why would they buy enough to cover anybody that walks in anyway on the initial release date?
Old 02-23-07, 01:56 PM
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I'll chime in and say I don't really have a problem with EB/GS, and go to one at least once a week to look around. I don't like getting hassled when I come in about "do you have anything to trade?" and will probably pull the whole "does it look like I have anything?" next time they say something.

I mainly shop there for used stuff (dvds & games) as you can usually find a good deal if there's a promotion (B2G1) + the Edge card. I haven't bought a game new there for years, as I'll wait for a sale at a big box B&M or use Reward Zone certs or something to bring a price down.

Their unsolicited calls and pre-order practices can be pretty bogus, but since I never pre-order or buy anything at release, I save myself a little hassle on that end.
Old 02-23-07, 02:12 PM
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Originally Posted by Suprmallet
That's entirely your prerogative. No one is saying you have to shop there.

True dat. My only real complaint is their used game pricing but I'm cheap what are you gonna do... Anyway, I still go in and check things out few times a month and to honest at the stores I go to regularly they leave me alone and are always pretty cool and knowledgable if I have quyestoins.
Old 02-23-07, 08:44 PM
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Originally Posted by bravesmg
Supr, do you know how EB/GS allocates the number of non-preordered new releases a store gets? If the margins on new games are very low, and I'm sure that they are, why would they order many more than they need to cover the preorders?

The argument I used to get into with a friend that managed an EB was that EB never gave me a reason to pre-order a game since I've never had a problem finding a new game within a few days of release. The idea of not selling someone a game that they have in stock, only because they didn't preorder it, is insane. But why would they buy enough to cover anybody that walks in anyway on the initial release date?
AFAIK, they track pre-orders and expected sell-through. So for a game like Crackdown, which they expected to sell a lot, they sent me double what our pre-orders were. But for a game like SF Alpha Anthology, when we had 3 reserves, we got only two on top of the reserves, and they went right out the door. You get the most out of a reserve if you like to trade games and movies and have an Edge card, because you can get 20%-30% more on your trades towards reserves that way. If all you want is a guaranteed copy, you probably don't need to reserve if it's a big title (a la Halo) but definitely reserve if it's a smaller title (Dawn of Mana).

Now, note that I have routinely sold out of the big games, too, and while we get replenished quickly, we don't get infinite reserves of the big games.

Last edited by Supermallet; 02-23-07 at 08:47 PM.

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