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-   -   Is EB good on returns? (https://forum.dvdtalk.com/video-game-talk/302021-eb-good-returns.html)

Feneant 06-28-03 05:46 PM

Is EB good on returns?
 
I bought Brute Force and they convinced me to get it used with a gamer card and whatever so it only cost 30$ compared to 45$ new.

Anyways, I looked at the cd and its in good shape so I didnt look at the rest, but here I looked at the case and its totally wasted! Even though this is a new release from what, last week, the box looks like its from a 3-4 year old game. The back paper is all massacred, its dirty as hell and there is nothing but cd and case (I'm assuming there is a manual).

Will they let me bring it back for exchange or am I stuck with this?

(Conversly, I bought Baldur's Gate which although its much older looks brand new, the manual has never even been opened)

Jtnguyen12 06-28-03 06:18 PM

Hmmmmm...

I thought Brute Force is onsale $39.98 this week w/ $5 off $19.98 coupon knock it down $34.98 plus taxes

Check ur CC or BB ads but kinda late now i guess!!!

MrKen 06-28-03 09:03 PM

I had to take one used game back to EB because the disc wouldn't load, and they just let me swap it with another one. I don't see why they wouldn't do it for packaging reasons.

dgmayor 06-28-03 09:41 PM

When I worked at EB, when people brought back defective preowns they would swap the disc. If there were no more copies of that game preowned, they would give a brand new disc and return the preowned as new defective.

Feneant 06-29-03 09:26 AM

dgmayor, this aint the disc, its the packaging which I didn't look at. People of course think to look at the disc, you dont expect the packaging to have serves as a coaster, a dinner plate and from the look of the paper, to do friction and heat up something.

And in Canada (I say this around 5 times a day now... we do not have any CC or BB. To clarify, I paid 44$ used with lowest new price 65$.

nickdawgy 06-30-03 04:00 AM

I'd definitely take it back. Odds are they'll exchange it.

Thrillhouse 06-30-03 06:04 PM

I've taken two games back to EB (and traded in a broken Dreamcast there), they'll take anything with no problem!

Feneant 06-30-03 06:57 PM

Gonna go Wednesday (closed tommorow), thanks! Wasnt sure they'd look at me funny and laugh. (Incidently, I might trade it for Halo which was the same price, I can hardly see in the dark when playing)

nickdawgy 06-30-03 09:51 PM

Are you talking about on the TV? Try messing with the brightness controls. Some TV's have a setting for video games that makes it brighter.

Thrillhouse 07-01-03 12:30 PM

Yea, I have a different TV setting for when I am watching TV and playing games. I set the TV one myself with a calibration DVD, but use the original settings for games.


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