Go Back  DVD Talk Forum > General Discussions > Tech Talk
Reload this Page >

Printer is offline

Tech Talk Discuss PC Hardware, Software, Internet and Other Technology

Printer is offline

Old 12-31-16, 05:26 AM
DVD Talk Limited Edition
Thread Starter
Join Date: May 2010
Posts: 5,030
Received 32 Likes on 18 Posts
Printer is offline

I have an HP Envy 4500 printer and my PC tells me that the printer is offline. I check "Use Printer Online" and it still ends up being offline. I've restarted the PC, printer, and the router. I've checked the Internet signal and it's supposedly excellent. I printed a page this week with no problem. What can I do to fix this? Thanks in advance!
Old 12-31-16, 05:43 AM
DVD Talk Limited Edition
Thread Starter
Join Date: May 2010
Posts: 5,030
Received 32 Likes on 18 Posts
Re: Printer is offline

And shortly after I post this topic, I think I've fixed my problem going forward? What causes printers to go offline and what's a quick fix?
Old 12-31-16, 12:05 PM
DVD Talk Legend
Psi's Avatar
Join Date: Jan 2000
Location: Texas
Posts: 12,684
Received 117 Likes on 76 Posts
Re: Printer is offline

I think the trick is to post a question on DVDTalk. Sorry I can't help.
Old 12-31-16, 12:07 PM
DVD Talk Hall of Fame
Join Date: Apr 2001
Location: East of Ypsi
Posts: 8,900
Received 2 Likes on 2 Posts
Re: Printer is offline

Fuck 2016
Old 12-31-16, 01:06 PM
DVD Talk Platinum Edition
Join Date: Jun 2009
Location: NYC-ish
Posts: 3,270
Received 1 Like on 1 Post
Re: Printer is offline

what did you do to fix it? i don't have tv and this is my cliffhanger.
Old 12-31-16, 09:34 PM
DVD Talk Limited Edition
Join Date: Oct 2002
Location: Muskegon, MI
Posts: 5,199
Likes: 0
Received 0 Likes on 0 Posts
Re: Printer is offline

Mine does that once in a while and I usually end up having to unplug the power cord from the printer, wait a minute, and plug it back in. That usually does the trick.
Old 01-02-17, 02:45 PM
DVD Talk Legend
Raul3's Avatar
Join Date: Apr 2003
Location: Picture a cup in the middle of the sea
Posts: 10,706
Likes: 0
Received 1 Like on 1 Post
Re: Printer is offline

If it's a network attached printer, wifi or ethernet, sometime it's IP address may change, and that's why your PC shows the printer as offline.

Quick fix: remove the printer and add it again.

Real fix: Give a static IP address to your printer. Check your router manual to verify how to do that.
Old 01-25-17, 04:26 PM
DVD Talk Special Edition
Join Date: Sep 2000
Location: Charlotte, NC
Posts: 1,765
Likes: 0
Received 23 Likes on 16 Posts
Re: Printer is offline

Originally Posted by EinCB View Post
HP Envy 4500 printer
There's your problem: I've had three clients who had one of HP's "Envy" line of printers, and they have all been complete junk. I think they named them that as some kind of cruel joke, as in "I bought one of these and now envy my friend who bought the Brother".

But seriously, using a static IP helps. What really helped my clients was ditching the weird, proprietary port HP wants to use and adding a standard TCP\IP port to print to instead.

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Thread Tools
Search this Thread

Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell My Personal Information -

Copyright 2021 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.