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Help, got some adware on my phone.

Old 03-09-16, 05:19 PM
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Help, got some adware on my phone.

It's a little pop up that appears and takes me to this site to remove. Gives me an option to download an app for android or go into my settings. It sends me to some website called tracker pro. Any suggestions?
Old 03-09-16, 05:31 PM
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Re: Help, got some adware on my phone.

I also just finished an adware test and it didn't find anything. The funny thing is I haven't used my phone in about 2 days other than calls and texts.
Old 03-09-16, 05:33 PM
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Re: Help, got some adware on my phone.

What's the phone model? Do you automatically backup with Google or the phone manufacture's app? If so the easiest way may be a factory reset and restore. You might even be able to backup now and then reset and restore.
Old 03-09-16, 05:42 PM
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Re: Help, got some adware on my phone.

I have a HTC M8 with T-Mobile
Old 03-09-16, 05:43 PM
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Re: Help, got some adware on my phone.

http://tracker.tpc.re/optout/mobile/...mciOiJlbiJ9%0A

That's where it takes me to opt out
Old 03-09-16, 05:45 PM
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Re: Help, got some adware on my phone.

There are two ways to opt out of mobile recommendations:
1. Simple: just download our Android opt-out app and delete it when you’re done
2. Advanced: opt-out manually via the website by entering your IMEI, MEID, and/or ESN. This info is available under Menu –> Settings –> About Phone –> Status –> IMEI/MEID/ESN.


Those are my options no way I'm doing that.
Old 03-09-16, 05:52 PM
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Re: Help, got some adware on my phone.

I'd backup, reset and restore but you may wish to hear other options. You probably don't want your IMEI out in the wild.
Old 03-09-16, 06:03 PM
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Re: Help, got some adware on my phone.

Originally Posted by Kdogg View Post
I'd backup, reset and restore but you may wish to hear other options. You probably don't want your IMEI out in the wild.
I do not want that. But if I back-up and restore now won't that malware reinstall?
Old 03-09-16, 06:21 PM
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Re: Help, got some adware on my phone.

Maybe this?
https://forums.oneplus.net/threads/v...r.81546/page-2
http://forums.androidcentral.com/htc...-update-2.html
Old 03-09-16, 08:36 PM
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Re: Help, got some adware on my phone.

Well did a factory reset and it seems to have worked. Thank goodness for all the easy backup clouds.

Thanks for all the help guys!!!

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