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Losing connecting every 40 mins to an hour for like 3 secs.

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Losing connecting every 40 mins to an hour for like 3 secs.

Old 09-18-13, 10:00 PM
  #1  
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Losing connecting every 40 mins to an hour for like 3 secs.

This has never happen before and I have replace the modem twice now and its still happening.

Does anyone have any ideas what is wrong?

Its driving me crazy cause I cant play anything online w/o losing connection for 3's every hourish.
csant is offline  
Old 09-19-13, 08:31 AM
  #2  
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Re: Losing connecting every 40 mins to an hour for like 3 secs.

How are you connected to the modem? Do you have a wifi router? Do you connect via wifi or plugged in to the router?

Try plugging your PC directly into the modem and see if the issue still exists.
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Old 09-19-13, 11:35 AM
  #3  
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Re: Losing connecting every 40 mins to an hour for like 3 secs.

my pc is connected right into the modem.
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Old 09-19-13, 01:06 PM
  #4  
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Re: Losing connecting every 40 mins to an hour for like 3 secs.

Can you try plugging a different PC directly into the modem, to see if it's maybe the PC that's the issue?

If it's the PC, you could try loading a Linux LiveCD to see if it's something with the hardware, or the OS.

If it's the OS, you could try looking for updated drivers for the ethernet adapter. If it's the hardware, you could look into a BIOS update (assuming the ethernet adapter is built into the motherboard).
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Old 09-20-13, 09:58 AM
  #5  
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Re: Losing connecting every 40 mins to an hour for like 3 secs.

time warner?
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Old 09-20-13, 11:42 AM
  #6  
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Re: Losing connecting every 40 mins to an hour for like 3 secs.

Yes, its Time Warner. Never had a problem before...
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Old 09-20-13, 06:40 PM
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Re: Losing connecting every 40 mins to an hour for like 3 secs.

Log into the modem (usually 192.168.100.1 for Motorola modems) and check the log file. Might find the cause.
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Old 09-21-13, 02:55 PM
  #8  
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Re: Losing connecting every 40 mins to an hour for like 3 secs.

time warner has been doing this for me since Monday. I know of at least 2 other people with time warner in my area, one of which is probably 20 miles away from me with the same issue and it started around the same time

in fact it just did it while trying to post this reply.
for me it's a few minutes up, a few minutes down, over and over again
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