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Scanning with Brother MFC 7360N

Old 02-11-13, 07:01 PM
  #1  
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Scanning with Brother MFC 7360N

Does anyone have this multifunction device, or one like it?

I recall that when I first got it, it was a pain to install.
I recently had to reinstall the software which was an adventure.
Now it works fine to print, its on the network, my PC sees it, etc.
It will scan - but only if I use the Windows Fax and Scan wizard, not the Brother software. And unless I'm missing something, WF&S only scans one page a time, and doesn't do PDF, whereas the device should scan multiple pages into one PDF.
When I try to scan using the printer itself, or the software, it says Check Connection like it can't find it.

Am I missing some simple firewall thing or other setting?
tonyc3742 is offline  
Old 02-11-13, 11:22 PM
  #2  
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Re: Scanning with Brother MFC 7360N

I think I had a similar issue with a lexmark aio years ago. Not sure how I fixed it... maybe a reinstall with latest drivers or sometimes I think you have to open the brand scanner program yourself first then click "scan" from the file menu.... or make sure all the other services the program may need are running, there could be several services or tray icons that are required.

I admit I just use WF&S myself and use pdfcreator to convert to indivudal pdfs and pdftk to merge pdfs.
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Old 02-13-13, 07:34 PM
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Re: Scanning with Brother MFC 7360N

You may want to check if twain drivers are installed and working for that device. We used to have a brother mfc device of some sort and I remember having to install twain drivers to get it recognized by adobe acrobat for scanning.
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