Go Back  DVD Talk Forum > General Discussions > Tech Talk
Reload this Page >

Question on Charter wireless: A limit of 5 devices?

Tech Talk Discuss PC Hardware, Software, Internet and Other Technology

Question on Charter wireless: A limit of 5 devices?

Old 09-05-11, 10:07 PM
  #1  
DVD Talk Legend
Thread Starter
 
Brent L's Avatar
 
Join Date: Jun 2003
Location: Upstate, SC
Posts: 13,617
Question on Charter wireless: A limit of 5 devices?

I'm about to move to a different town to a new apartment, and I'm going to be stuck with Charter for just about everything. I just noticed that in the wireless description it says that it supports up to 5 devices. What in the world does that mean exactly? In the apartment there will be two laptops, two Touchpads, two iPhones, four video game consoles, and then a Blu-ray player and wirelessly connected HDTV.

Seeing that little detail worries me. Surely they don't cap you on only being able to have 5 devices connected in your own wireless network. Do any of you guys know what this is all about?
Brent L is offline  
Old 09-05-11, 10:18 PM
  #2  
DVD Talk Hero
 
D.Pham4GLTE (>60GB)'s Avatar
 
Join Date: Jul 2001
Location: Stick out your tongue!
Posts: 39,287
Re: Question on Charter wireless: A limit of 5 devices?

is this what you are talking about? i don't think there's a way for them to limit the number of devices?

also, it says wep or wpa, yet no wpa2? it says it has "n" capability, quite odd that it isn't wpa2.

http://www.myaccount.charter.com/cus...articleid=2077
D.Pham4GLTE (>60GB) is offline  
Old 09-05-11, 10:22 PM
  #3  
DVD Talk Legend
Thread Starter
 
Brent L's Avatar
 
Join Date: Jun 2003
Location: Upstate, SC
Posts: 13,617
Re: Question on Charter wireless: A limit of 5 devices?

Yes, that's it.

Can't I just buy a router myself no matter what and do all of that myself instead of having one of their nuts come in and set it up? I don't get that at all.
Brent L is offline  
Old 09-05-11, 10:36 PM
  #4  
DVD Talk Legend
 
Drexl's Avatar
 
Join Date: Feb 2001
Location: St. Louis, MO
Posts: 15,998
Re: Question on Charter wireless: A limit of 5 devices?

Yeah, it sounds like that's just a service they offer for those that don't know how to set all that up. It's probably one of those things that it's easy for us geeks to say "why would anyone pay for that?" but it's useful to more people than we realize.
Drexl is offline  
Old 09-05-11, 10:39 PM
  #5  
DVD Talk Legend
Thread Starter
 
Brent L's Avatar
 
Join Date: Jun 2003
Location: Upstate, SC
Posts: 13,617
Re: Question on Charter wireless: A limit of 5 devices?

Ok, that's what I was hoping for. I read that and though...no freakin' way. I believe if you get a router through them you have to "rent" it each month. Why in the world someone would do that instead of just going to buy one and flat out owning it is beyond me, even if you don't know how to set things like that up. I'd think you'd at least try to figure it out.
Brent L is offline  
Old 09-06-11, 12:25 AM
  #6  
DVD Talk Hero
 
D.Pham4GLTE (>60GB)'s Avatar
 
Join Date: Jul 2001
Location: Stick out your tongue!
Posts: 39,287
Re: Question on Charter wireless: A limit of 5 devices?

i have twc rr and they give you a free basic modem, if you want a wifi router, you have to pay $5/mo. doesn't make much sense since i bought a wifi router for only $7, but hey, it's easy money (for them). if your cable company doesn't supply the modem, you can buy a nice motorola modem with wifi router for under $100.
D.Pham4GLTE (>60GB) is offline  
Old 09-06-11, 08:41 AM
  #7  
DVD Talk Limited Edition
 
Join Date: Mar 1999
Location: St Louis, MO
Posts: 6,608
Re: Question on Charter wireless: A limit of 5 devices?

I have Charter internet service (though it is through Charter Business). They provided the cable modem (no charge) and I have my own wireless router set up entirely by me. There is no Charter-dictated limit on the number of devices connected.

A word of warning - if you can avoid ever dealing with Charter Customer Service, do so at all costs. They are possibly the worst company I've ever dealt with. The only reason I still have them for broadband is because my employer set up the account when I was working from home.
kefrank is offline  
Old 09-06-11, 09:13 AM
  #8  
DVD Talk Legend
Thread Starter
 
Brent L's Avatar
 
Join Date: Jun 2003
Location: Upstate, SC
Posts: 13,617
Re: Question on Charter wireless: A limit of 5 devices?

What would be a solid router for a 1k square foot apartment? I have had the same one where I am now for years, and I'd like to get a new one for the new place.
Brent L is offline  
Old 09-06-11, 09:20 AM
  #9  
DVD Talk God
 
Deftones's Avatar
 
Join Date: Oct 1999
Location: Arizona
Posts: 74,769
Re: Question on Charter wireless: A limit of 5 devices?

I have one similar to this Netgear one (it's the model below it) and it's been an absolute dream: http://www.bestbuy.com/site/NETGEAR+...&skuId=9826302

Best router I've owned in the past 10 years.
Deftones is offline  
Old 09-14-11, 02:45 AM
  #10  
DVD Talk Limited Edition
 
GreenMonkey's Avatar
 
Join Date: Mar 2003
Location: Ann Arbor, MI
Posts: 5,366
Re: Question on Charter wireless: A limit of 5 devices?

Originally Posted by kefrank View Post
I have Charter internet service (though it is through Charter Business). They provided the cable modem (no charge) and I have my own wireless router set up entirely by me. There is no Charter-dictated limit on the number of devices connected.

A word of warning - if you can avoid ever dealing with Charter Customer Service, do so at all costs. They are possibly the worst company I've ever dealt with. The only reason I still have them for broadband is because my employer set up the account when I was working from home.
Charter's customer service is truly epic levels of terrible. I got fed up with them and went to Uverse now that we live in the city.

My new Uverse connection was having drop outs (youtube videos stopped playing, video breakups, mega intermittent lag spikes during games). But the customer service is actually decent, and after 3 tech visits, they squared away all of the problems (one of which was that I had inadvertently had used some RJ59 coax to the TV). And I didn't want to strangle the outsourced customer service rep on the other end of the chat even once!
GreenMonkey is offline  
Old 09-15-11, 04:45 PM
  #11  
DVD Talk Legend
Thread Starter
 
Brent L's Avatar
 
Join Date: Jun 2003
Location: Upstate, SC
Posts: 13,617
Re: Question on Charter wireless: A limit of 5 devices?

Ok guys, I've decided to get my own modem to use for my Charter cable internet. I just want to try to get all of this sorted out so I can get it set up quickly as soon as I move in. The speed I'm going with is 12Mbps, but I may upgrade that to 18Mbps if I decide it would work out better for me. I already went ahead and bought this router:

http://www.staples.com/Netgear-N300-...product_853556

And now I'm trying to decide on a good modem that will be compatible with it. Would either of these do the job? What are the positives and negatives for either one?

http://www.amazon.com/Motorola-SURFb.../dp/B002M3SHXA

http://www.amazon.com/Motorola-SB612.../dp/B001UI2FPE

I know next to nothing about which would be best, so I really need help on this one. I'm not about to pay $7 a month for no reason. If either of those aren't what I need just let me know what I need to put my hands on that will be compatible with the router I already picked up and will give me solid performance. Thanks guys!
Brent L is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Thread Tools
Search this Thread

Archive Advertising Cookie Policy Privacy Statement Terms of Service

Copyright 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.