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Something screwy with my security maybe?

Old 11-17-07, 03:36 PM
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Something screwy with my security maybe?

For the last few days, I've been getting the "The page cannot be displayed" page when I try to log into my hotmail email or onto Geico.com to pay my bill. And worse yet, I can no longer connect to the server for Full Tilt Poker.

I've been getting this:

Please try the following:

Click the Refresh button, or try again later.

If you typed the page address in the Address bar, make sure that it is spelled correctly.

To check your connection settings, click the Tools menu, and then click Internet Options. On the Connections tab, click Settings. The settings should match those provided by your local area network (LAN) administrator or Internet service provider (ISP).
See if your Internet connection settings are being detected. You can set Microsoft Windows to examine your network and automatically discover network connection settings (if your network administrator has enabled this setting).
Click the Tools menu, and then click Internet Options.
On the Connections tab, click LAN Settings.
Select Automatically detect settings, and then click OK.
Some sites require 128-bit connection security. Click the Help menu and then click About Internet Explorer to determine what strength security you have installed.
If you are trying to reach a secure site, make sure your Security settings can support it. Click the Tools menu, and then click Internet Options. On the Advanced tab, scroll to the Security section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0.
Click the Back button to try another link.
I go into my internet options and do the Select Automatically..blah blah, but it doesn't change anything. What else can I do?


And something else, I have no idea if this is related, but when I boot the computer up, I've been getting a prompt to Prepare HPProduct Assistant and it's looking for a disk. It takes a few times to cancel it. I have no idea what that is, I haven't made any changes as far as I know. Are these two things intertwined?

Thank you.


I've noticed that the error page is diplayed when the site is https instead of http. How can I change the setting so I can see the secure site?

Last edited by Charlie Goose; 11-17-07 at 04:49 PM.
Old 11-17-07, 07:58 PM
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As it says in the error message:

If you are trying to reach a secure site, make sure your Security settings can support it. Click the Tools menu, and then click Internet Options. On the Advanced tab, scroll to the Security section and check settings for SSL 2.0, SSL 3.0, TLS 1.0, PCT 1.0.
I'd check this first.
Old 11-18-07, 12:29 AM
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I did check off the first three, but I didn't see PCT 1.0.
Old 11-21-07, 01:32 PM
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I hate to bump, but I've been scouring the net looking for a solution. I've found a bunch of suggestions, which I've followed to the letter, with no change. I'm getting very frustrated.
Old 11-21-07, 08:45 PM
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Have you checked for any Spyware or Malware on your PC?
I like Spybot Search and Destroy.
Old 11-21-07, 10:33 PM
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Well, if you need to pay your bills now, testing another browser is probably the quickest solution.

www.firefox.com or www.opera.com
Old 11-23-07, 08:59 AM
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Originally Posted by MrPink
Have you checked for any Spyware or Malware on your PC?
I like Spybot Search and Destroy.
I tried Spybot, but I kept receiving errors when updating.
Old 11-23-07, 02:52 PM
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Originally Posted by Charlie Goose
I tried Spybot, but I kept receiving errors when updating.
Change the d/l location to a different mirror. I had that issue as well.
Old 11-24-07, 11:38 AM
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Originally Posted by Nazgul
Change the d/l location to a different mirror. I had that issue as well.
Thanks, I'll try that.

Now, what does it mean and how do I do it?
Old 11-24-07, 01:36 PM
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On the Update screen, there's a button-looking thing between "Search for Updates" and "Download Updates". It probably has a domain name and a country. Click on it and select one of the other options.
Old 11-25-07, 11:53 PM
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I feel so stoopid, but how do I get to the update screen?
Old 11-26-07, 02:08 PM
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You should see an icon on the left hand side that says Update.
Old 11-27-07, 07:54 PM
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still having these problems?...
Old 11-28-07, 12:18 AM
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Originally Posted by Dr Mabuse
still having these problems?...
Yep, and I've ben scouring the net for solutions for the past 10 days and nothing works.

Is this the update page?

Old 11-28-07, 08:37 AM
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if it's windows XP...

go to start>run... clear out anything in the text box... type 'cmd' (no quotes) and click ok... this will open DOS, or the command line...type 'sfc /scannow' (with no quotes) this command runs the most complete check and repair of IE and windows possible and does a protected file scan for corruption or malfeasance...

if it prompts you for the windows XP cd... you have OS corruption... insert the CD and repair...

reboot...

then run a complete reset of all tcp/ip and socket management on the OS...

go to start>run... clear out sfc /scannow or anything in the text box... type 'cmd' (no quotes)... click ok... this will again open DOS, i mean the 'command line'

type...

netsh int ip reset c:\resetlog.txt (enter)
netsh winsock reset (enter)

the first command if entered correctly gives NO feedback it simply moves to a new line...
the 'winsock' command if entered correctly... will tell you to reboot...
do so...

then test browsing...
Old 11-29-07, 10:56 AM
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It is Windows XP, but I don't remember if it came with a CD,

I'll try the scannow and hope for the best, thanks!
Old 11-30-07, 06:56 AM
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Originally Posted by Dr Mabuse
if it's windows XP...

go to start>run... clear out anything in the text box... type 'cmd' (no quotes) and click ok... this will open DOS, or the command line...type 'sfc /scannow' (with no quotes) this command runs the most complete check and repair of IE and windows possible and does a protected file scan for corruption or malfeasance...

if it prompts you for the windows XP cd... you have OS corruption... insert the CD and repair...

reboot...

then run a complete reset of all tcp/ip and socket management on the OS...

go to start>run... clear out sfc /scannow or anything in the text box... type 'cmd' (no quotes)... click ok... this will again open DOS, i mean the 'command line'

type...

netsh int ip reset c:\resetlog.txt (enter)
netsh winsock reset (enter)

the first command if entered correctly gives NO feedback it simply moves to a new line...
the 'winsock' command if entered correctly... will tell you to reboot...
do so...

then test browsing...
This didn't work either. I did the scannow, and when it finished it went back to the cmd prompt, without asking for a CD. Then I did the resetlog with no error, then winsock reset, which asked for a reboot. I rebooted and still can't get onto https. Alas!
Old 11-30-07, 08:31 AM
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This link tells you how to get rid of the HP Product Assistant install pop-up:
http://nz.answers.yahoo.com/question...5182940AAay5UK

Although, that shouldn't be affecting your web browsing.

If you haven't tried it yet, you could try to System Restore to a point before you had the problem:
http://www.microsoft.com/windowsxp/u...w_03may19.mspx

Also, if it is malware messing it up, you could try out the programs and solutions in this thread:
http://forum.dvdtalk.com/showthread.php?t=518039
Old 11-30-07, 08:42 AM
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Open Spybot Search and Destroy on your computer. This is the Windows UPdate page.


Originally Posted by Charlie Goose
Yep, and I've ben scouring the net for solutions for the past 10 days and nothing works.

Is this the update page?

Old 11-30-07, 10:33 AM
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Originally Posted by Charlie Goose
This didn't work either. I did the scannow, and when it finished it went back to the cmd prompt, without asking for a CD. Then I did the resetlog with no error, then winsock reset, which asked for a reboot. I rebooted and still can't get onto https. Alas!
ok now that we know your browsing is sound...

you probably have expired root certificates...
this is what is used to validate an https (ssl) connection...

go to windows update... browse the custom button... on the reccommended list look for "root certificates update"... install it...

you should be good to go...
Old 12-01-07, 06:36 PM
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Hate me yet, Dr. Mabuse?

Windows Update won't let me in



When I click on the "Read more about steps you can take to resolve this problem (error number 0x80072EFD) yourself." it tells me to add the Microsoft urls to my trusted sites, which I do, but still doesn't let me download.
Old 12-01-07, 08:10 PM
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Here's possible solutions to the error number you posted:
http://www.updatexp.com/0x80072efd.html
Old 12-01-07, 08:27 PM
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Originally Posted by Charlie Goose
Hate me yet, Dr. Mabuse?

Windows Update won't let me in

When I click on the "Read more about steps you can take to resolve this problem (error number 0x80072EFD) yourself." it tells me to add the Microsoft urls to my trusted sites, which I do, but still doesn't let me download.
of course not...

sections like these in forums are good stuff because sometimes these things are tricky and can cost quite a bit of money to resolve... a good thing that we can help each other out...

if you are running anything like norton, or mcafee, or etc. with any sort of firewall software... it's now time to uninstall it completely... not enough to disable it... uninstall it... you can re-install later...

now click tools>internet options...

click the 'security' tab... if you see the level set to 'custom level'?... click the 'default level' button lower right... set it to medium...

click 'privacy' tab... if you see 'custom level' click the 'default' button tot he right and set it to medium...

click the 'advanced' tab on the right... click 'restore defaults'...

then click the 'apply' button in the very lowest right... and hit 'ok'...

test browsing...
Old 12-04-07, 01:54 PM
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I haven't had the chance to try it, I probably will tonight.
And keep my
Old 12-07-07, 12:15 AM
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Still no good. This is very frustrating.

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