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Linksys router won't allow wireless and desktop

Old 10-27-07, 05:59 PM
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Linksys router won't allow wireless and desktop

I'm trying to troubleshoot a neighbor's router issue, and I'm clueless when it comes to routers and wireless connectivity.

He has DSL service, a desktop pc, a laptop and a wireless Linksys router.

He claims when he's wireless with the laptop the DSL connection to the desktop doesn't work. It used to, but he suspects his 8th grader has been f***ing with the router settings.

Any theories on settings I can try to help get him back to "normal"?
Old 10-27-07, 08:32 PM
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The connection to the desktop should be hard wired, correct?

DSL > router > desktop

Lets assume your DSL is not corrupted. (If you want, you could check this by wiring direct from DSL to desktop.)

To reset the router:

There is a reset button on the back of the router. Hit it for about 15 seconds, then unplug the unit for about 30 seconds.

When you plug it back in and the lights for power, the internet and the connection to your desktop come on, open a browser and type 192.168.1.1 into your locator bar. That will reach the router. It will ask for a name and password. Don't type in a name and your password will now be admin.

You can then change the settings as you want them. (Be advised, at this point you are not passworded and anyone can access your router.)

Power up your laptop and see if you can connect without problems.

If not and you have a Linksys adapter in the laptop you may have to then uninstall it then reinstall. If not your laptop should recognize the router automatically.

Last edited by kayak99; 10-27-07 at 11:53 PM.
Old 10-28-07, 05:52 PM
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Originally Posted by kayak99
The connection to the desktop should be hard wired, correct?

DSL > router > desktop

Lets assume your DSL is not corrupted. (If you want, you could check this by wiring direct from DSL to desktop.)

To reset the router:

There is a reset button on the back of the router. Hit it for about 15 seconds, then unplug the unit for about 30 seconds.

When you plug it back in and the lights for power, the internet and the connection to your desktop come on, open a browser and type 192.168.1.1 into your locator bar. That will reach the router. It will ask for a name and password. Don't type in a name and your password will now be admin.

You can then change the settings as you want them. (Be advised, at this point you are not passworded and anyone can access your router.)

Power up your laptop and see if you can connect without problems.

If not and you have a Linksys adapter in the laptop you may have to then uninstall it then reinstall. If not your laptop should recognize the router automatically.
Thanks! Worked like a charm
Old 10-28-07, 10:40 PM
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Glad to help!

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