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iTunes/MediaPlayer problem

Old 12-12-06, 07:55 AM
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iTunes/MediaPlayer problem

Hi there, would really appreciate some help as i know nothing about computers, especially whne they go wrong.

I've been having no problems with my laptop til recently, because now i can't open iTunes properly - all that happens is i get the "iTunes has encountered a problem and needs to close - send error report?" box come up, so it doesn't even come onto the screen at all.

And the same thing happens when i try and play dvds or hard drive stuff on MediaPlayer, i get the anbnoying "Send error report?" box. So i have problems with both MediaPlayer and iTunes - anyone know what might be the problem?

Thanks, Oliver
Trustworthy56 is offline  
Old 12-12-06, 12:47 PM
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maybe try re-installing all of that stuff? make sure you have all the latest updates of the software and XP...

if that doesn't work, I would normally just reformat the hard drive and reinstall stuff.

OR, buy a Mac.
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