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Any way to make rtvscan.exe run in the background?

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Any way to make rtvscan.exe run in the background?

Old 09-20-06, 11:27 AM
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Any way to make rtvscan.exe run in the background?

I have the Corporate Symantec Antivirus on my computer (required by work). Its rtvscan.exe file, the real time antivirus program, often takes up 98-100% of the CPU and really slows the system down. What gives?

Is there a way to make it just run in the background and use idle CPU only?
Old 09-20-06, 11:29 AM
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I suppose you could use task manager and find the process, right-click on its name and set its priority to below normal or low.
Old 09-20-06, 11:59 AM
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If it's on your personal computer, I would just disable realtime scanning if you never got any viruses and are not connected to a big network and have a firewall running.

Other than that...

edit: required for work. forget it.
Old 09-20-06, 01:10 PM
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What version? There was a minor bug in version 8.0 corporate IIRC that would do this on some machines, the fix was to upgrade to 8.1 or better yet, if your corporate license is up to date, upgrade to veriosn 10.1.4 - much much better the whole way around and less of a resource hog.
Old 09-20-06, 01:10 PM
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(1) I haven't tried changing the priority, but when I tried to End Process, it wouldn't. Pressing the "End Process" button has no effect.

(2) Well, we're required to have Symantec Antivirus. I don't know if we're required to have rtvscan running at all times. For now, I renamed the file (in safe mode) to rtvscan_backup.exe so that it wouldn't automatically run on startup.

Anyway, I'll rename the file back and try changing the priority and see if that makes any difference.
Old 09-20-06, 01:10 PM
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Originally Posted by 4KRG
What version? There was a minor bug in version 8.0 corporate IIRC that would do this on some machines, the fix was to upgrade to 8.1 or better yet, if your corporate license is up to date, upgrade to veriosn 10.1.4 - much much better the whole way around and less of a resource hog.
We're on version 9.0.2.1000.
Old 09-20-06, 01:18 PM
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Originally Posted by namja
Anyway, I'll rename the file back and try changing the priority and see if that makes any difference.
It won't let me change priority. I get this error message:

Unable to Change Priority
The operation could not be completed.
Access is denied.
Old 09-20-06, 01:25 PM
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Looks like Norton doesn't let you change the process's priority.
Old 09-20-06, 01:34 PM
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I would say you have something else wrong. Either you are infected with some spyware or rtvscan is stuck on a corrupt file or something of that nature. This is really not normal behavior.

can you check with your tech support and see if they can upgrade you to version 10? It really is much better.

If they can't due to license issues, I would have them remove 9 and re-install it, then do a full manual scan of the machine (maybe even do a double check with housecall online scan)
Old 09-20-06, 02:01 PM
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And if you really need to stop the rtvscan.exe process, just stop the "Symantec Antivirus" service.

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