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PC Won't Boot - Help Needed

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PC Won't Boot - Help Needed

Old 08-31-06, 04:40 PM
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PC Won't Boot - Help Needed

My daughter shut the power off as the PC was shutting down.
Now we get the screen asking what mode do you want windows to start in.
We tried Safe Mode and Last known good configuration, both just came back to the same screen asking what mode you want windows to start in.

The PC is a Gateway (about 11 months old), running Windows XP Media.
I'm not sure if it came with a Recovery cd. I'll check when I get home from work.

If it didn't, could I use the Recovery cd from my other PC (HP with Window XP) ?

If not is there another way to fix this problem ?

Thanks.

Last edited by Struz; 08-31-06 at 04:49 PM.
Old 08-31-06, 05:49 PM
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will safe mode with command prompt work?
http://support.microsoft.com/kb/304449
Old 08-31-06, 06:19 PM
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Originally Posted by mikehunt
will safe mode with command prompt work?
http://support.microsoft.com/kb/304449
No. No matter what option you choose it loops back.

Gateway didn't come with recovery discs. It came with blank ones to make your own. (lot of good that does me now). The booklet that came with it says if you have the recovery disks you can choose between full restore (destructive) or full restore (backup).

They want to charge me $20 for the restore disks (the cs said he's not even sure they will work).

Anyone know of any other way to fix it without the restore disks ?
Old 09-01-06, 08:53 AM
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Could I use my recovery console disk from my HP to run chkdsk on my Gateway ?
Old 09-01-06, 06:26 PM
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if the cd will boot to an actually XP recovery console/command prompt you probably could
but a lot of those cds will only boot to their special install program
Old 09-02-06, 07:52 AM
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Keeps looping back to the screen asking what mode you want to boot into? That doesn't sound good. I'd find a way to save your data in case you have to reformat or replace the hard drive. Always good to be prepared.
Old 09-04-06, 02:34 AM
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Sounds like the Hard drive is stuck. Try turning off the pc then while booting keep hitting F8 the should boot you into safe mode with out a prompt asking what to do. if that doesn't work I'm sure the computer came with some warrenty.
Old 09-04-06, 03:02 AM
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Put the whole CPU in the freezer (sorry couldnt help.. hope it works out).

You should get a boot disk, there are several bootdisks you can download that allow you to repair the harddrive after booting on the CD, even save your data. Google boot or rescue cd, there should be quite a few.

Good luck!
Old 09-05-06, 09:09 AM
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Originally Posted by ravan
Put the whole CPU in the freezer (sorry couldnt help.. hope it works out).

You should get a boot disk, there are several bootdisks you can download that allow you to repair the harddrive after booting on the CD, even save your data. Google boot or rescue cd, there should be quite a few.

Good luck!
Gateway is sending me a recovery cd.
I'm going to run a chkdsk once I get it. Hopefully that will fix the problem.

Last edited by Struz; 09-05-06 at 02:25 PM.
Old 09-05-06, 04:09 PM
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Disk came FedEx today.
I'll try it when I get home from work.

Does anyone know if the Recovery Disk from Gateway allows you to repair or run chkdsk besides backing up and restoring ?
Old 09-05-06, 06:06 PM
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I tried the recovery cd and it doesn't give me the option to backup my files only a full destructive restore !

Does anyone have any idea on how I can run a chkdsk or backup my file ?
Old 09-05-06, 06:31 PM
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Originally Posted by Struz
I tried the recovery cd and it doesn't give me the option to backup my files only a full destructive restore !

Does anyone have any idea on how I can run a chkdsk or backup my file ?
How many cd-rom/dvd-rom drives do you have in your computer? If you have two you can use a bootable linux distro to recover the files and then burn them to a disc in the other drive.

If you have an external drive you can use a bootable linux cd to copy the files over to the external drive.

If you have two computers, you can take the drive out of the Gateway and put it in the other computer as the slave and copy the files off of it.

Or, do you have a friend with a computer that you could use to put the drive in to recover the files?
Old 09-06-06, 09:28 AM
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The newer hard drive is a SATA drive and the old one is not so I can't put the new one into the old pc.

I'm going to buy a SATA External hard drive case with USB so I can plug my hardrive into my old pc using USB, then backup the data then restore the hard drive.

This should work right ?

Last edited by Struz; 09-06-06 at 11:34 AM.

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