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Hijack this file check please

Old 03-30-06, 09:24 AM
  #1  
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Hijack this file check please

My daughter is having a couple problems with her Dell laptop. One I'll describe here and the other (a power cord issue) I'll use another topic.

Her laptop was running slow so I suggested she do the msconfig, uncheck the listed programs, then reboot to see if that helped.

It booted and ran far more quickly but also had issues such as her speakers no longer work (in fact no device including speakers show up in the device manager) and her wireless internet does not work (although I can direct wire it to the cable modem). It appears some programs may not be there in their entirely or may be missing components.

Even rechecking ALL boxes in msconfig, does not help (that only serves to slow the boot process.

Here is a hijack file. Any suggestions?


Logfile of HijackThis v1.99.1
Scan saved at 9:15:32 AM, on 3/30/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\DSentry.exe
C:\Program Files\Dell\AccessDirect\dadapp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Downloads\aim.exe
C:\Program Files\3M\PSNLite\PsnLite.exe
C:\PROGRA~1\3M\PSNLite\PSNGive.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\cidaemon.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\Documents and Settings\Erica L\Local Settings\Temp\wz1f59\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft
Internet Explorer provided by Comcast
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyServer = :0
N3 - Netscape 7: user_pref("browser.startup.homepage",
"http://home.netscape.com/bookmark/7_2/home.html"); (C:\Documents and
Settings\Erica L\Application
Data\Mozilla\Profiles\default\iuc6strp.slt\prefs.js)
N3 - Netscape 7: user_pref("browser.search.defaultengine",
"engine://C%3A%5CProgram%20Files%5CNetscape%5CNetscape%5Csearchplugins%5CSBWeb_01.src");
(C:\Documents and Settings\Erica L\Application
Data\Mozilla\Profiles\default\iuc6strp.slt\prefs.js)
O2 - BHO: Adobe PDF Reader Link Helper -
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat
7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} -
C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program
Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: (no name) - {E9407738-A996-421A-A309-5C93C699E10A} - (no file)
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} -
C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll
O3 - Toolbar: File Print FedEx Kinko's -
{9566395f-43d2-4c64-b525-b501ffa276e2} - mscoree.dll (file missing)
O4 - HKLM\..\Run: [DVDSentry] C:\WINDOWS\System32\DSentry.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\Dell\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control
Panel\atiptaxx.exe
O4 - HKCU\..\Run: [AIM] C:\Downloads\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe"
/background
O4 - Global Startup: Post-it® Software Notes Lite.lnk = C:\Program
Files\3M\PSNLite\PsnLite.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM
Toolbar\AIMBar.dll/aimsearch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} -
http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} -
http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} -
http://online.comcast.net/help/ (file missing)
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} -
C:\Downloads\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -
C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus
scanner) -
http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) -
http://www.snapfish.com/SnapfishActivia.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader
Control) - http://upload.facebook.com/controls/...toUploader.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility
Class) -
http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) -
http://echat.us.dell.com/Media/Visit.../TLIEFlash.CAB
O16 - DPF: {9600F64D-755F-11D4-A47F-0001023E6D5A} (Shutterfly Picture Upload
Plugin) - http://web1.shutterfly.com/downloads/Uploader.cab
O16 - DPF: {A93D84FD-641F-43AE-B963-E6FA84BE7FE7} (LinkSys Content Update) -
http://www.linksysfix.com/netcheck/2...l/gtdownls.cab
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} -
O16 - DPF: {FE0BD779-44EE-4A4B-AA2E-743C63F2E5E6} (IWinAmpActiveX Class) -
http://pdl.stream.aol.com/downloads/...ampx_en_dl.cab
O23 - Service: Ati HotKey Poller - Unknown owner -
C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation -
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision
Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel
32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program
Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec
Corporation - C:\Program Files\Norton SystemWorks\Norton
Antivirus\navapsvc.exe
O23 - Service: NICSer_WPC54 - Unknown owner - C:\Program
Files\Linksys\Wireless-G Notebook Adapter\NICServ.exe (file missing)
Old 03-30-06, 01:51 PM
  #2  
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From what I can see here, the slow running of the laptop is probably because there are a lot of program running at the background at the same time. Try to minimize running program to the most vital one like hardware driver. Defragging hard drive can help too.

As for the sound not coming out and wireless issue, try to uninstall and then reinstall the driver.

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