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Hotmail help needed...locked out of an account.

Old 09-01-05, 09:46 PM
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Hotmail help needed...locked out of an account.

My sister has had a hotmail account for several years. A week or so ago she tried to login but kept getting errors. Then she tried to reset her password but got locked out for attempting to try to recover the account too many times. Now when she tries to login it just says that she has tried to login too many times or someone else is trying to access the account. I have looked all over for ways to fix this problem but it seems like the only way to contact microsoft about these kinds of issues is to be logged into your account first....which she obviously can't do. Is there a solution?
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Old 09-02-05, 05:27 PM
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if it's a password issue, the Microsoft Passport team can help you. please visit:

http://support.msn.com/contactus_ema...t&ct=eformfree
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Old 09-03-05, 12:13 AM
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thanks. i'll give it a shot.
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