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Urgent: Windows won't boot!

Old 11-04-04, 09:12 PM
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Urgent: Windows won't boot!

ugh.

here's about as in-depth as i can go...

XP Pro, SP2

came home today to one of those 'delayed write failure's on one of my secondary drives. rebooted.

drive was clicking, and gave me an error message (primary slave failed, etc). removed drive. rebooted.

XP booted ok, but was acting weird - some programs wouldn't run.. rebooted.

XP won't load at all. i get an error message saying windows\system32\hll.dll is missing or corrupt; windows cannot load. please reinstall this file.

i cannot boot into safe mode.

i took the drive out and put it in my wife's pc (as a secondary drive) to try to copy hll.dll over. however, i get the old 'this drive is not formatted. would you like to format now?' clicked no, put it back in my pc. same error message about hll.dll when booting.

now, i thought about doing a repair installation of XP, but my XP disc is SP1. so would a repair even work? i didn't want to mess it up any more than it already is...

help! (please!)
Old 11-04-04, 09:20 PM
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Are you sure it said hll.dll and not hal.dll?

if it was, in fact hal.dll, try
Boot from your CD and follow the directions to start Recovery Console. Then:

Attrib -H -R -S C:\Boot.ini
DEL C:\Boot.ini
BootCfg /Rebuild
Fixboot
Old 11-04-04, 09:25 PM
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definitely hll.dll.

on my win2k pc, i see the hal.dll - seems to be the equivalent to the hll.dll i see on my wife's computer.

will this work the same way (using the method you mentioned)?

thanks!
Old 11-04-04, 09:33 PM
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Originally posted by mkdevo
definitely hll.dll.

on my win2k pc, i see the hal.dll - seems to be the equivalent to the hll.dll i see on my wife's computer.

will this work the same way (using the method you mentioned)?

thanks!
I don't see a hll.dll on my XP SP2 Machine, therfore it may not be a Windows File. The method I showed you will delete and reconstruct the boot.ini file and boot sector

Try to disconnect everthing from the computer (CD-ROM, DVD-ROM etc). Only keep your hard drive connected and try to boot

Make sure all connections are secure and jumpers are set correctly according to the configuration of the data cables

Last edited by 68ShelbyGT500KR; 11-04-04 at 09:37 PM.
Old 11-04-04, 09:57 PM
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i had a thought before i read your last message, that maybe the drive i took out was a master, and the slave was still attached. while that was NOT the case, i decided to throw another drive into where i unplugged the original anyways, and boot. NOW the error says hal.dll (i know for a fact that it was hll.dll before - i looked at the properties of this file on my wife's pc, and it's just like the hal.dll on my win2k pc)..

since it said hal.dll this time, i decided to try your initial suggestion. didn't work. 'the file cannot be opened' (referring to boot.ini).

i'll go ahead and try disconnecting all of my drives and try again. may not be till morning though, as i think i've had enough for one night..

i appreciate your help, and hope to get this figured out the 'good' way.
Old 11-04-04, 10:09 PM
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Read these 2 MS links:

Situations in Which Windows May Not Start in Safe Mode
http://support.microsoft.com/default...;EN-US;q199175


How to Troubleshoot Windows 2000 Hardware Abstraction Layer Issues (also applies to XP)
http://support.microsoft.com/default...;EN-US;q237556


Note: In reference to the "Recovery Console", you cannot install the "Recovery Console" from the SP1 disc when you are using SP2. It will give you an error message.

You may be able to use the Recovery console via the SP1 CD, though per
http://www.wown.com/j_helmig/wxprcons.htm

Do you have the SP2 Cd or the Big File? It is like 270+ MB in Size

Last edited by 68ShelbyGT500KR; 11-04-04 at 10:16 PM.
Old 11-06-04, 01:16 PM
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update..

shelby, i read the articles you mentioned. unfortunately the instructions in the 2nd article don't fully apply, as the win2k 'repair setup' seems to have different options than xp pro.

i unplugged cables from everything, except my C drive. same error.

i tried using BOOTCFG, even though the ATTRIB command wouldn't work on the boot.ini file.

---

first i tried BOOTCFG /list:

There are currently no boot entries available to display. is this bad news?

---

i then tried BOOTCFG /rebuild:

Scanning all disks for Windows installations.

Error: Failed to successfully scan disks for Windows installations. This error may be causef by a corrupt file system, which would prevent Bootcfg from successfully scanning. Use chkdsk to detect any disk errors.

Note: This operation must complete successfully in order for the /add or /rebuild commands to be utilized.

---

ran chkdsk:

The volume appears to be in good condition and was not checked. Use /p if you want to check the volume anyeay.

---

chkdsk /p running now. currently 17% complete. i'll add an update when it's done. 'just dropped in to see what condition my condition was in.'
Old 11-06-04, 01:33 PM
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mkdevo,

on the Attrib -H -R -S C:\Boot.ini

there is a space after the "b" and before all of the "-" and before the c:\boot.ini

to see the list of command switches from the command file type

attrrib /?

there is a space after the 'b' and before the "/"

On check disk (chkdsk) use the /f switch for it to fix the errors, if it finds any chkdks /f

there is a space after the 's' and before the '/'
Old 11-06-04, 02:19 PM
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68shelby,

not looking good. i had all the spaces in properly. the chkdsk i ran (without /f) got up to 50% (took a long time), then returned the following:

The volume appears to contain one or more unrecoverable problems.

Old 11-06-04, 05:24 PM
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Originally posted by mkdevo
68shelby,

not looking good. i had all the spaces in properly. the chkdsk i ran (without /f) got up to 50% (took a long time), then returned the following:

The volume appears to contain one or more unrecoverable problems.

try chkdsk /f

If it still gives you problems, you may be able to go to the Manufactures website and download a hard drive utility. I know htat Western Digital has a utility (only to be used on their drives). I think it may be called Data Lifeguard Tools
Old 11-06-04, 06:13 PM
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so...

actually there is no /f flag in XP Pro. i believe the equivalent is /r (recover any bad sectors). the only other option was /p.

upon running that, it halted at 37% this time, giving me the same error.

the drive is a maxtor drive. i downloaded and ran Powermax on the drive, which told me that the drive is failing, and that if i don't have a recent backup of the data, try to get one now (if possible), then return the drive.

so i guess the only question left would be, is there any possible way i can salvage anything from this drive??

(shelby, thanks for all your help through this!)
Old 11-06-04, 10:53 PM
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Are you running the /p swith from the Recovery Console?
http://www.computerhope.com/chkdskh.htm#03

To recover data you can put the drive in another com as "Slave", (data cable and jumpers)

Boot up and make sure the BIOS see's the "Bad" drive

If the drive is NTFS, you will need a computer that is either Windows 200 or XP

If the drive is FAT32, then any Windows flavor from Windows 98 to XP


For data Recovery proggy's, you can try:
http://www.file-recovery.net/
http://www.pcinspector.de/file_recovery/uk/welcome.htm

I have not tried any of these programs.

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