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iMac with DSL problem

Old 07-31-04, 10:44 PM
  #1  
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iMac with DSL problem

I'm posting this for my father-in-law.

Background:

I have a 400MHZ iMac running Mac OS 9.0.4 with Mac OS ROM 4.6.1
I have 192MB of Built-in Memory with 193MB of Virtual Memory

I have had SBC Yahoo! DSL since June 2003

Problem:

Ever since SBC Yahoo! DSL was installed, the hard drive is being read
every other second. This is indicated by the sound of the hard drive
and the "Disklight" icon in the upper left corner of the screen. This
occurs all the time, not just when Iím on the Internet. Also, when
input is made from the keyboard, often it doesnít display for several
seconds. This is true for Internet operations Ėand- regular
applications (i.e. Word, Excel, etc.). Also, my pull-down menus are
slow to drop-down. None of this happened before DSL was installed.

I am in the process of contacting SBC, but I would appreciate any
advice you might have. I guess Iím a bit lazy for putting-up with the
problem for this long.
-----------------------------------------------------------------

Note: After they had DSL installed their computer runs at a snails pace. Even typing has lag.
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Old 08-03-04, 11:54 AM
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Is virtual memory on? check in the memory control panel, turn it off if its on and restart and see how the computer sounds.
Also, you may want to restart and hold down shift (i think its shift, either that or space bar or command or control) during start up to boot with out any extensions turned on. If the problem goes away, its probably an extension problem. OSX (10.3) is a lot nicer to deal with than OS9
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Old 08-03-04, 02:01 PM
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Just to note, Virtual Memory SHOULD be set at 1 meg above physical RAM on OS9 so the initial setup as he's listed is as it should be.
I haven't used OS9 in so long I fear I wouldn't be of much help in regard to your DSL problem, however, I'd run everything through SBC's tech department. Hopefully, they'll figure out and rectify the issue.

Good Luck
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Old 08-03-04, 08:30 PM
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My father-in-law's response:

I tried your recommendations. Here's what I got:

1. I turned-off virtual memory and restarted.

Result: No change

2. I looked at the list of extensions in the Extensions Manager and was
overwhelmed. After the extensions it listed the "Startup Items" with
two entries: "2Wire Monitor BG" (my DSL wireless modem) and "AzureBay
Screen Saver." Since I had noticed earlier that the hard drive reading
problem would go away when I powered-down the modem, I turned-off
"2Wire Monitor BG" and restarted.

Result: Bingo, the problem went away. Then, I was worried that my
Internet access would be disabled. Nope, the Internet worked just fine.

3. I went back to step 1 and turned-on virtual memory and restarted.

Result: The problem stayed away.

Now I wonder what that "Startup Item" is in there for. As it is, it's
working just fine.
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Old 08-04-04, 11:34 AM
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Start up item sounds like its something to monitor the dsl modem, not something thats needed just something that might keep a record of connection time or bandwidth use.
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