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need Outlook help

Old 07-19-04, 10:56 PM
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need Outlook help

Trying to help someone out at work...

Here's the situation: (Outlook 2000 running on Win2k)...co-worker has a computer that she normally logs onto. She logged into a different computer one day and checked email. When she got back on her normal computer, the inbox was empty. All messages in Sent items, deleted items, etc are still there but no emails in the inbox.

If she signs back on the other computer she can see the emails in her inbox, but not when she checks on her normal pc.

What is causing this, and how can she get her emails back on her normal pc? Thanks.
Old 07-19-04, 11:01 PM
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Looks like she'll have to export her emails to a file on the different computer and import that file back into Outlook on the normal computer.

Look under File->Import and Export. Exporting in .pst form is probably the best way to go. You just have to be careful when you specify what folder to export from and import to.
Old 07-19-04, 11:11 PM
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In addition to what mr. "X" has said
In Outlook express, typically in the server settings,one of the options it gives is to "leave a copy of the messeges on the server. By default, once the e-mail is rec'd to a users computer, the server "releases it (in therory).If that option is checked (or enabled), then you would be able to go to any computer and retrieve the SAME e-mail(s). Much like web based e-mail works such as yahoo and hotmail.
I would assume Outlook has an option like this also in the server setting. Though the network administrator could restrict that feature.

I would do as X said and export the pst file.

EDIT: This is probably how your Outlook is setup (NOT to leave messages on server)
http://tinyurl.com/634qp (outlook 2000)

Last edited by 68ShelbyGT500KR; 07-19-04 at 11:18 PM.

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