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HELP! my IE keeps crashing!

Old 09-03-03, 11:58 PM
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HELP! my IE keeps crashing!

its crashing over and over basically any time i open up 2 or more windows. i used to be able to open 10+ without problem.

now it says something like:

"Explorer has caused an error in KERNEL32.DLL...Explorer will shut down now...If you continue to have this problem, restart your computer"

well ive restarted many times...its not working!

HELP!!!

Last edited by atari2600; 09-04-03 at 12:03 AM.
Old 09-04-03, 12:17 AM
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Using XP, I assume? Broadband connection?

http://support.microsoft.com/?kbid=318378
Old 09-04-03, 12:40 AM
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no, im using ME.

and i have cable modem but through a wireless router. so its not very fast (but still a little better than dialup).
Old 09-04-03, 12:40 AM
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btw this is soooooooooo friggin annoying. i cant click or open anything out of fear itll crash.
Old 09-04-03, 12:44 AM
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http://support.microsoft.com/default...b;en-us;262900 maybe?
Old 09-04-03, 12:49 AM
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i dont use netscape. only IE.

anyone have a phone number i could call?
Old 09-04-03, 12:50 AM
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er, i meant i dont have netscape (so i dont have TuneUp or whatever that is)
Old 09-04-03, 11:48 AM
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Have you tried reinstalling? Can you try using another browser to see if it works?
Old 09-04-03, 01:59 PM
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Are you using any browser addons or other software that work in conjunction with Internet Explorer?
Old 09-04-03, 04:36 PM
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winME
Old 09-04-03, 10:13 PM
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Echo what twikoff says. Best thing you can do for your machine is backup your data, format C: and get XP on there. A more interim solution might be upgrading to the latest IE version if you can--the reinstallation might help.
Old 09-04-03, 10:17 PM
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Taken from http://dvdtalk.com/forum/showthread....hreadid=314962

Go through these steps:

1) Reboot your PC

2) Go to Start-Programs-Accessories-System Tools and click Disk Clean-Up. Check all the boxes and OK.

3) Go into your Windows folder and find the Temp folder. Delete all files from inside it (not necessary if you don't feel up to it... this just gets rid of excess files).

4) Run Scandisk in standard mode (from System Tools folder). I prefer to boot into DOS and run Scandisk there because sometimes it corrects more problems than the Windows one does. But go with whatever you are comforable with.

5) Go to http://www.download.com and put Ad-Aware in the search box. Download Ad-Aware and install it. When you run it click Check for Updates and download the latest reference file. Click Start and Next and let it search your computer. When it finishes let it quarantine everything it finds.

6) Make sure your antivirus is up to date. If it is not go to http://housecall.antivirus.com and let it scan your computer. If it finds anything you can have them clean it.

7) Go to Windowsupdate.microsoft.com and load any critical updates.

If you still have probs post back and we'll dig deeper into what could be causing it.
Old 09-04-03, 11:06 PM
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if i install XP i lose everything right? so i have to backup my entire HD? i have like 1000 songs plus TONS of other stuff! how can i save this and all the programs i have?
Old 09-04-03, 11:15 PM
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Originally posted by atari2600
if i install XP i lose everything right? so i have to backup my entire HD? i have like 1000 songs plus TONS of other stuff! how can i save this and all the programs i have?
If you don't have a backup method you may be forced to rip the music from your CDs again. The other stuff will have to be saved somehow. The programs can be reinstalled from their installation CDs. It's a pain.

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