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Road Runner!!

Old 08-25-02, 03:00 PM
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Road Runner!!

I want to cancel my Road Runner account and switch to AOL Broadband. I had a look on Road Runner help but it says i must return the cable modem.
When i ring to cancel do you think they will let me continue to use it with AOL?
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Old 08-25-02, 05:27 PM
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Even though the same company here in Florida (Time Warner) does both aol and Road Runner, you would get a replacement modem for no other reason than the modem can't be taken off an account(RR) and placed on another (aol) without being returned and checked off their system. They don't do anything to the modems but make sure they are still in one peice.

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Old 08-25-02, 10:13 PM
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Yup, you have to return the modem.
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Old 08-25-02, 10:35 PM
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I am in upstate NY and switched from AOL to Road Runner with just a phone call. I just switched to Earthlink and a phone call was all it took. They had me turn the modem off, they gave me a new IP address and I turned the modem back on. That's all I needed to do.

Florida, however, is different, but other areas may be the same.
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Old 08-27-02, 02:41 PM
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Well i do live in Florida. I gave them a call this morning and they told me i don't need to switch. I just did it over the phone.
Im on AOL now
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Old 08-28-02, 08:03 AM
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Can I ask why you wanted to switch? I would have guessed AOL is more expensive than Road Runner (i have rr). Of course mine is discounted because I have cable tv too.
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