Go Back  DVD Talk Forum > General Discussions > Tech Talk
Reload this Page >

Display Problem

Tech Talk Discuss PC Hardware, Software, Internet and Other Technology

Display Problem

Old 01-08-02, 08:37 AM
DVD Talk Reviewer
Thread Starter
Pointyskull's Avatar
Join Date: Feb 2001
Location: Formerly known as "12thmonkey"/Frankfort, IL
Posts: 7,560
Likes: 0
Received 0 Likes on 0 Posts
Video Display Problem: Hardware or Software?

I've been called on to be 'fix-it' guy for my neighbors new 1.5ghz Dell. Here's the problem:
One day the video display defaulted to 640x480/16 color, and the mouse doesn't work. I did an initial inquiry about any new software, blah, blah, but supposedly nothing new has been installed. I tried swapping my mouse, still no luck. The display settings revert back to the 640x480/16 color on reboot, even if I change them to 800x600

Does this sound like a video card issue or could some Win ME file be corrupt? If it's a Win ME issue, how can I reinstall the appropriate files?

Thanks for the theories...

Last edited by Pointyskull; 01-08-02 at 03:03 PM.
Old 01-08-02, 07:33 PM
Video Gamer Reviewers
Join Date: May 2000
Posts: 4,162
Likes: 0
Received 0 Likes on 0 Posts
did you check the bios settings to ensure the PS/2 mouse is enabled? or is it a USB mouse?

Have you tried installing updated drivers for the video card?

Have you tried contacting dell? If it's new, it's still under warranty...
Old 01-08-02, 07:45 PM
DVD Talk Gold Edition
Join Date: Oct 1999
Location: Earth
Posts: 2,693
Likes: 0
Received 0 Likes on 0 Posts
the card is correctly recognized? make sure the monitor is also recognized. if it is a usb mouse, try a ps2 mouse.

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Thread Tools
Search this Thread

Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service - Do Not Sell My Personal Information

Copyright 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.