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McAfee Bare-Bones Embedded Virus Scan Program - Removal Issues, HP - WINDOWS ME ...

Old 10-13-01, 12:32 AM
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McAfee Bare-Bones Embedded Virus Scan Program - Removal Issues, HP - WINDOWS ME ...

My Uncle has the following issue ...

He picked up Norton Anti-Virus 2002 and from Staples this afternoon, and he wanted to install it. Well, when he began the installation wizard, the Norton program quickly prompted him to remove the other Virus-Scan program that was on his system. So, through the control panel - add/remove programs, he did just that. However, the main program wouldn't budge. The subsidiary McAfee programs (Oil Change, First Aid) came off with no issues, except for the embedded McAfee Virus Scan that came on his HP 8765C. He tried everything; when it prompted him to insert a CD-ROM, and he did. Nothing!

He even went so far as to go into the registry (regedit) and remove anything with McAfee, and still nothing.

Any assistance and ideas are appreciated ...

Old 10-13-01, 01:11 AM
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I have no experience with this, but I would think a call to Norton (Symantec) would be in order. After all, if they can't get it working you can return the POS.

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