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DNS Problems in Windows 98

Old 07-24-01, 08:48 PM
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DNS Problems in Windows 98

A friend of mine has a problem with the DNS conversion on their computer. DUN will establish a connection to the internet, but Internet Explorer will not browse to web sites. When pinging a site, like www.yahoo.com from the DOS prompt, it comes back with an error. When pinging the IP address of the site, however, it will come back with a response.

Does anybody know how to resolve this problem? I have removed the modem from device manager and re-installed it. I have also removed all network protocols and re-installed them. I've seen this problem in the past, but have always had to resort to a wipe of the hard drive and re-installation of Windows to fix the problem.

Thanks
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Old 07-24-01, 08:52 PM
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he has the right primary and secondary dns numbers put in his tcp/ip settings?

call up his ISP and get alternate numbers (they should have plenty of alternate numbers to give you).. see if that fixes the problem

with win98, there arent many suggestions to make for a problem like this.
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Old 07-24-01, 08:53 PM
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Your friend is using DHCP then, right? Have you tried "winipcfg" to see if there is a primary and secondary DNS server and gateway reported? Have you tried "release" and "renew"?

With Win98 sometimes winsock gets messed up and you have to copy a new dll back in. Was this after a software install?
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Old 07-24-01, 08:55 PM
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to build on what both X and I said.. if everything seems to show up correctly in winipcfg.. you might want to hardcode all the dns, ip, gateway, subnet mask, etc.. info into the tcp/ip properties
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Old 07-24-01, 09:03 PM
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Originally posted by X
With Win98 sometimes winsock gets messed up and you have to copy a new dll back in. Was this after a software install?
This is what I suspect the problem is. When I went to his house to try and fix this problem, he asked me to keep an error from popping up on startup. This had something to do with a missing file for Now.net. I suspect this is some sort of free ISP that screwed up some DLL.

Should I just try copying the winsock.dll file back in?
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Old 07-24-01, 09:11 PM
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Originally posted by feenst
This is what I suspect the problem is. When I went to his house to try and fix this problem, he asked me to keep an error from popping up on startup. This had something to do with a missing file for Now.net. I suspect this is some sort of free ISP that screwed up some DLL.

Should I just try copying the winsock.dll file back in?
Yes. Do a search to make sure there aren't copies in multiple directories. I believe it should be in the \Windows\System directory. Find the original one from a Win98 CD if possible. Then run a system update from MS to make sure everything's in sync.
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