UV shutdown new or unresolved issues (aka Things lost in the Fire)
With UV shutting down in 2 days (July 31, 2019), I thought we should have a thread about issues that went unresolved or new issues that crop up with the demise of UV.
Of note is that I was able to contact studios for replacement codes for many issues that have occurred or old unresolved issues. After their support and gracious replacement codes, here are my unresolved issues at this time. It could have been a lot worse and I hope it doesn't get worse after shutdown.
For example:
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Re: UV shutdown new or unresolved issues (aka Things lost in the Fire)
The only unresolved issue I've had was the de-linking of me and a friend's account. I lost access to his films and he lost access to my films.
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Re: UV shutdown new or unresolved issues (aka Things lost in the Fire)
There are also Rumors floating around such as
Let's hope for the most positive outcome for all our Digital Libraries. |
Re: UV shutdown new or unresolved issues (aka Things lost in the Fire)
I'm hoping, since I was late to the digital redeem party, that I won't run into issues. All my titles were either redeemed or purchased on iTunes/MA/VUDU with the exception of the Anchorman titles. Those I redeemed on UV. However Anchorman 2 was the rated cut and I purchased the bundle on VUDU that included them all. Even if they pull the UV redeemed ones, I still have the purchased bundle. I just checked my title counts on the various services against my database and they still match up.
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Re: UV shutdown new or unresolved issues (aka Things lost in the Fire)
I'm making note of my movie and tv series totals, and hoping for the best.
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Re: UV shutdown new or unresolved issues (aka Things lost in the Fire)
I believe Paramount finally joins MA later this year. I'm not so sure about Lionsgate and other smaller studios. The big Hollywood studios view Paramount more or less as an equal given the studio's long history and pedigree. Not so much for Lionsgate and others.
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Re: UV shutdown new or unresolved issues (aka Things lost in the Fire)
Originally Posted by Why So Blu?
(Post 13585730)
The only unresolved issue I've had was the de-linking of me and a friend's account. I lost access to his films and he lost access to my films.
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Re: UV shutdown new or unresolved issues (aka Things lost in the Fire)
There’s been issues since day 1. Not all of them will get resolved in the next few days. However I did submit a ticket and got them to send me my entire catalog of UV titles in my locker. |
Re: UV shutdown new or unresolved issues (aka Things lost in the Fire)
Originally Posted by E Unit
(Post 13585877)
However I did submit a ticket and got them to send me my entire catalog of UV titles in my locker. |
Re: UV shutdown new or unresolved issues (aka Things lost in the Fire)
Means I emailed support at myuv.com and asked them for a file of all of my UV titles I redeemed. Came in a .tsv file. Sorry, I assumed people called it the “UV locker”, which is how they phrase it. |
Re: UV shutdown new or unresolved issues (aka Things lost in the Fire)
Originally Posted by b2net
(Post 13585889)
What did you mean by this?
Once they reply, it's a link to download the file. |
Re: UV shutdown new or unresolved issues (aka Things lost in the Fire)
Doing it immediately. Thanks.
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Re: UV shutdown new or unresolved issues (aka Things lost in the Fire)
So many movies have dropped their UV status on VUDU over the last three days. So redeeming most Lionsgate codes now are mostly limited to VUDU. I still worry about VUDU's long-term viability as a provider.
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Re: UV shutdown new or unresolved issues (aka Things lost in the Fire)
Originally Posted by PhantomStranger
(Post 13586318)
So many movies have dropped their UV status on VUDU over the last three days. So redeeming most Lionsgate codes are now are mostly limited to VUDU. I still worry about VUDU's long-term viability as a provider.
I agree on worrying about VUDU's long term viability. Especially as I have many titles exclusive in their system that likely will never be MA. |
Re: UV shutdown new or unresolved issues (aka Things lost in the Fire)
You know what, with all I have, I don’t even know what I have and if anything is missing I’ll probably never know or can get it by several means, I’m sure...
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Re: UV shutdown new or unresolved issues (aka Things lost in the Fire)
There may be hope for those of us caught in the UV reduction in duplicate licenses issue.
When looking at my UV collection on FN, the top of page post updated to state within the month all UV titles will be owned on FN. https://i.postimg.cc/WbPVkjgY/Screen...1-082223-2.png I wondered if that will trigger a port into MA. As the UV site is still up at this time I was reviewing the FAQ again and noticed a reference to MA. When I expanded the topic it states that once titles are considered purchased at VUDU or FN, they may flow into MA. https://i.postimg.cc/Pqz0Wk4T/Screen...801-080321.png So there is hope the titles that were incorrectly removed from MA may have a way back to MA. |
Re: UV shutdown new or unresolved issues (aka Things lost in the Fire)
Wouldn't you know it. Now that UV is shutdown all of a sudden VUDU is interested in my ticket with VUDU about the MA issue with the erroneous refunds sent from VUDU to MA. And now actually stated they cannot help now since there is "no way" to see my UV content. So I sent them the file UV sent me listing all my titles, ALIDs, where redeemed, etc. To which they asked what I expected then to do with the material. Ugh. I've only been constantly requesting help and answering every question or bizarre statement since it first happened in April.
I simply wish the issue gets fixed. I desperately tried to get help all the way from April till UV closed with very little response. And now I get multiple responses basically stating it's too late. |
Re: UV shutdown new or unresolved issues (aka Things lost in the Fire)
that's bullshit
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Re: UV shutdown new or unresolved issues (aka Things lost in the Fire)
Just curious. How many titles are you actually missing? And on what services? Not quite clear on what your issues are here. Is it lost titles or titles not transferring properly? Seems like you've put a lot of effort into this to make sure you don't lose anything or any money you put into these movies.
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Re: UV shutdown new or unresolved issues (aka Things lost in the Fire)
I wouldn’t even know what I lost in fire. Could I know easily?
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Re: UV shutdown new or unresolved issues (aka Things lost in the Fire)
Not in the least, unless you kept track of every movie you bought or redeemed then checked those on a regular basis. And I don’t know of a single person who does that. Such is the digital life when it comes to stuff like this. |
Re: UV shutdown new or unresolved issues (aka Things lost in the Fire)
C’est La Vie. I’m sure I’ll live... to never come close to watching all in my digital collection.
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Re: UV shutdown new or unresolved issues (aka Things lost in the Fire)
well is your title count the same now as it was before? if so, you lost nothing.
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Re: UV shutdown new or unresolved issues (aka Things lost in the Fire)
I'm guessing not many even checked that, the count before and after.
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Re: UV shutdown new or unresolved issues (aka Things lost in the Fire)
Originally Posted by b2net
(Post 13588063)
Wouldn't you know it. Now that UV is shutdown all of a sudden VUDU is interested in my ticket with VUDU about the MA issue with the erroneous refunds sent from VUDU to MA. And now actually stated they cannot help now since there is "no way" to see my UV content. So I sent them the file UV sent me listing all my titles, ALIDs, where redeemed, etc. To which they asked what I expected then to do with the material. Ugh. I've only been constantly requesting help and answering every question or bizarre statement since it first happened in April.
I simply wish the issue gets fixed. I desperately tried to get help all the way from April till UV closed with very little response. And now I get multiple responses basically stating it's too late. |
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