Go Back  DVD Talk Forum > Shopping Discussions > Store Forum
Reload this Page >

DeepDiscountDVD.com <--- Great Service, especially Customer Service

Store Forum Share Your Shopping Experiences at Stores both Online and Off.

DeepDiscountDVD.com <--- Great Service, especially Customer Service

Old 03-19-01, 02:28 PM
  #1  
DVD Talk Special Edition
Thread Starter
 
Join Date: Dec 1999
Location: Raleigh, NC
Posts: 1,766
Likes: 0
Received 0 Likes on 0 Posts
Today I recieved my order from http://www.DeepDiscountDVD.com and had ordered Suicide Kings and Basic Instinct. Suicide Kings came damaged. It looks like when they opened the big box of them and cut the tape of the box with a utility knife, it sliced my movie pretty bad down the spine going all the way through the case. I politely called the customer service number and asked how I go about getting a replacement. The nice gentlemen said that there was no need to send the movie back and that he would have a replacement in the mail shortly.

These guys have given me great service/CS from the day I ordered. I would highly recommend them, They have great CS Representatives, great prices, and on top of that they have free shipping and an occational 10% coupon floting around. What else could you ask for!

JON
Old 03-19-01, 02:56 PM
  #2  
DVD Talk Hall of Fame
 
Gil Jawetz's Avatar
 
Join Date: Jan 2000
Location: I was here but I disappear
Posts: 8,407
Likes: 0
Received 0 Likes on 0 Posts
They have been very nice on the phone and have always picked up on the first ring, but alas still no AbFab boxed set. Quite possibly not their fault, but a little more concrete info would be nice.
Old 03-19-01, 04:40 PM
  #3  
DVD Talk Limited Edition
 
Join Date: Feb 2000
Posts: 7,337
Likes: 0
Received 1 Like on 1 Post
Originally posted by buskerdog
They have been very nice on the phone and have always picked up on the first ring, but alas still no AbFab boxed set. Quite possibly not their fault, but a little more concrete info would be nice.
True, I would rather have spoken to a rude CSR and have a copy of ABFab in my player right now.
Old 03-20-01, 03:50 PM
  #4  
Cool New Member
 
Join Date: Jan 2001
Location: Hattiesburg, MS,USA
Posts: 44
Likes: 0
Received 0 Likes on 0 Posts
Got my AbFAB!!!!

I got my AbFab today from deepdiscountdvd..Great customer service..Can't say enough..

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Thread Tools
Search this Thread

Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.