Go Back  DVD Talk Forum > Shopping Discussions > Store Forum
Reload this Page >

WTF! You can't call buy.com anymore?!

Store Forum Share Your Shopping Experiences at Stores both Online and Off.

WTF! You can't call buy.com anymore?!

Old 03-14-01, 03:00 PM
  #1  
DVD Talk Limited Edition
Thread Starter
 
cartman's Avatar
 
Join Date: Oct 1999
Location: SP, Colorado
Posts: 5,344
Likes: 0
Received 1 Like on 1 Post
I was going to call to check the status of my Rock: CC and Wonder Boys, but they have a notice saying you can only email them now! AH! Maybe I will give TWEC a try...
Old 03-14-01, 04:05 PM
  #2  
DVD Talk Special Edition
 
Join Date: Feb 2000
Location: Fairfax, VA
Posts: 1,057
Likes: 0
Received 0 Likes on 0 Posts
I just called them yesterday to find out where Wonder Boys was (it arrived yesterday). Only took about 2 minutes on hold to get a CSR on the line.
Old 03-14-01, 04:11 PM
  #3  
DVD Talk Limited Edition
 
Join Date: Oct 1999
Posts: 6,459
Likes: 0
Received 1 Like on 1 Post
They double charged me on an order for 106.03 that I found out about yesterday. I emailed them. But then thought it would be best to call and on my Visa statement they list a phone number for them its 888-880-1030. Got a nice lady and she checked on it and said they did charge twice and it would be taken care of in 3-5 days. It only took about 2 minutes.

Has for my Email to them? Its been close to 36 hours now and NO reply from them and it said they will reply in 12 hours or less.
Old 03-15-01, 12:39 AM
  #4  
DVD Talk Limited Edition
Thread Starter
 
cartman's Avatar
 
Join Date: Oct 1999
Location: SP, Colorado
Posts: 5,344
Likes: 0
Received 1 Like on 1 Post
Thanks for the number, they took it off of their site.
Old 03-15-01, 11:40 AM
  #5  
DVD Talk Hall of Fame
 
jpcamb's Avatar
 
Join Date: Jun 2000
Location: MA
Posts: 7,775
Received 360 Likes on 263 Posts
Originally posted by cartman
Thanks for the number, they took it off of their site.
Same deal as with Amazon no # on site

Thank God (or Geoff) for DVDtalk and the CS# thread

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Thread Tools
Search this Thread

Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.