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Grrr.... TWEC hasn't shipped my Rock CC yet

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Grrr.... TWEC hasn't shipped my Rock CC yet

Old 03-11-01, 01:41 AM
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I thought maybe I'd get it early. Doesn't look like it.
Old 03-11-01, 02:20 AM
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TWEC hasn't shipped ANYTHING that I ordered over a week ago:

Dr. Strangelove SE
Virgin Suicides
Princess Mononoke
Best of Hitchcock Vol. 1
Best of Hitchcock Vol. 2
Ben-Hur
Bedazzled

Nevermind that they list them as "in stock."
Old 03-11-01, 02:31 AM
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my order status is now "backordered". gotta love pre-ordering something pretty far in advance only to have it backordered when it comes out
Old 03-11-01, 03:19 AM
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Originally posted by tor_greg
TWEC hasn't shipped ANYTHING that I ordered over a week ago:

:snip:

Bedazzled
That's weird; TWEC has shipped three of the five March 13th releases I pre-ordered, including Bedazzled. I'm still waiting for them to ship Reform School Girls and Tuff Turf.
Old 03-11-01, 03:55 AM
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They're not real fast at shipping anything really, are they?
Old 03-11-01, 10:58 AM
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I've actually had great experiences with TWEC.com. For every DVD I've ordered (except one), they've FedExed it or Priority mailed it within a day or two. For the one they took their time on, I sent them an e-mail about it, they got back to me the next day saying they'd look into it, then the next day they sent me another e-mail saying they'd just shipped it, and I got it Priority Mail two days later.
Old 03-11-01, 11:56 AM
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Originally posted by michael_sharma
I've actually had great experiences with TWEC.com. For every DVD I've ordered (except one), they've FedExed it or Priority mailed it within a day or two. For the one they took their time on, I sent them an e-mail about it, they got back to me the next day saying they'd look into it, then the next day they sent me another e-mail saying they'd just shipped it, and I got it Priority Mail two days later.
Same here. I usually disregard their ships in status, because from my experiences, just about anything not backordered will ship within one or two days anyway.
Old 03-11-01, 03:40 PM
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Moving to Online Store Forum....
Old 03-12-01, 08:52 AM
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IT'S SHIPPED

Hey, gang... I checked my Order Status for The Rock:CC today, at 8:50 AM, and it listed The Rock:CC as shipped. YES! I'm eager to see this.
Old 03-12-01, 12:25 PM
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TWEC hasn't shipped ANYTHING that I ordered over a week ago:

Dr. Strangelove SE
Virgin Suicides
Princess Mononoke
Best of Hitchcock Vol. 1
Best of Hitchcock Vol. 2
Ben-Hur
Bedazzled

I got an email stating that TWEC shipped my copy of Ben Hur on 3/10/01. I ordered it anout 3 weeks ago
Old 03-12-01, 02:12 PM
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RainMan... congrats on 100 posts! Try e-mailing Twec.com's customer service... they were taking their time on sending me "Rushmore:CC" and I e-mailed them... they got back to me the next day saying the got the e-mail, and the day after that they shipped it.
Old 03-12-01, 03:51 PM
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I ordered The Rock: CC and Ben Hur at the same time and I've already received Ben Hur. The Rock is still listed as backordered. I placed the order just last week so perhaps I missed the first batch of The Rock: CC?? Would it do me any good to email the customer service??? I don't want to add to their email queue if it's not neccessary.
Old 03-12-01, 04:12 PM
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I've been waiting for Rear Window from TWEC for a week or so. I emailed their support and got no reply. I don't even think I can check status on the site (or at least I can't find where to do it).
Old 03-12-01, 04:41 PM
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Just got an email from them stating that The Rock shipped.
Old 03-13-01, 01:32 AM
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I preordered The Rock at Amazon about 3 weeks ago, and it shipped today. Gotta admit..though Amazon ships late, I don't get that backorder crap.
Old 03-13-01, 05:01 AM
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Originally posted by sonic
I preordered The Rock at Amazon about 3 weeks ago, and it shipped today. Gotta admit..though Amazon ships late, I don't get that backorder crap.
My copy along with Ben Hur also shipped today from Amazon.com also.

Kahuna

[Edited by kahuna on 03-13-01 at 02:07 AM]
Old 03-14-01, 04:17 PM
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Still waiting for my copy. They said it was sent out on Monday, but when I go to track my order, their site says that "your order number does not exist". WTF????
Old 03-14-01, 04:51 PM
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IT'S HERE!

SWEET... The Rock:CC showed up at my door today, via USPS Priority Mail. Another gold star for Twec.com.
Old 03-14-01, 06:19 PM
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I already have my Ben Hur from TWEC and my wife has her X-Men and Rear Window.. Only future preorders to follow.
Old 03-14-01, 06:53 PM
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I've had a good twec.com experience, I recieved Wonder Boys Monday (the day before it came out) and Almost Famous today (the day after it came out). This is the fastest I've ever gotten pre-orders. I am impressed.
Old 03-15-01, 01:30 AM
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TWEC took a month and a half for my order of 2 DVD's. Terrible
Old 03-15-01, 09:34 AM
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I know it's not The Rock, but has anyone who pre-ordered the two Best of Hitchcock collections received them? Mine are still on backorder and I'd hate for them to cancel the order after 30 days. Do you think I should try to cancel the order and reorder somewhere else? I did use a coupon for this order, but having the DVDs in my hand in a few days might be worth more than the savings from TWEC.
Old 03-15-01, 11:13 AM
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Received mine today 3/15. Not to bad.
Old 03-15-01, 01:42 PM
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update, the stuff my wife received yesterday was upgraded to fedex FREE (and she took the free regular shipping)
Old 03-16-01, 09:47 AM
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I gave up on these guys. I found them in stock at CD Now and ordered them. With their new 15% off coupon, I was still able to get them for a very good price. TWEC has yet to respond to my e-mails and I can't find a phone number on their website. That's not very good customer service in my book.

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