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DeepDiscountDVD.com How long for email order confirmation from them?

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DeepDiscountDVD.com How long for email order confirmation from them?

Old 02-26-01, 12:57 AM
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How long did it take you to get a "Order Confirmation" from them?The website says 24 hours! I placed a order there for "Rollerball"(as a online exeperiment trying a different online store) yesterday! I did it around 4PM(PST)! I have not heard them so I emailed them to find out what is going on with this order!

So how long did it take them to email you a "Order Confirmation"2-3 days? Longer?

Your comments on this are welcome!Thanks for your insight into this matter!
Old 02-26-01, 01:28 AM
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The longest time it has taken for me to get a confirm from them was around 24 hours. The shortest was around 4 hours. (I have gotten 5 or 6 email confirms from them) Apparently the system that generates these automatic mailings was inadequate for the amount of people who ordered, but I was under the impression that was supposted to be fixed by now.
Old 02-26-01, 01:49 AM
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I never got one

My dvd arrived though.
Old 02-26-01, 08:58 AM
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I too placed a order with them to test how well they process it. I placed it on Friday, received a confirmation email on Saturday which stated the dvd's would ship on thier street date on Tuesday.

The confirmation email didn't listed prices whioch was a disappointment .
Old 02-26-01, 02:38 PM
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I've ordered from them once (last week), and I received an email confirmation in less than 12 hours from the time I ordered.
Old 02-26-01, 05:53 PM
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I never got the e-mail reply, but I got the two dvd's I ordered on Feb 21 delivered on Feb. 26. That's better than any other on-line store in my experience (over 150 on-line DVD purchases).

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