Does anybody have any experience with Direct Video for buying DVDs?

They're in Ontario, Canada and currently have a very good price on the upcoming re-release (March 13) of Titus: SE ...$15.82 U.S.

Anybody?

I have dealt with them in the past and they are a reputable company.

Johathan.e (a mod) didn't like them, check out this thread:

http://talk.dvdtalk.com/ubb/Forum7/HTML/005410.html

Anybody else have any comments about video direct? Or about video now (also a Canadian company)?

I ordered Young Frankenstein and History of the World and they were listed as being on back order for over 1 month. I also found out they charged my credit card. I got Deep Discount DVd to price match and cancelled the order but it took 3 emails and several days for them to acknowledge that they would cancel the order. They said they were going to advise accounting to credit my credit card We'll see!

I placed an order with them on the 21st of January. Never got a shipping confirmation, so I emailed them about it on the 30th, they said it shipped on the 29th and to wait 5-7 days, I'll post an update when I actually get it. Btw, the DVD I ordered was the "Army of Darkness: Director's Cut", a limited edition of 5000, from what I have read this is the "Canadian" release of this, and the "American" version had either 30,000 or 40,000, can anyone validate this?

-recycler-

In the USA all of the first run were given out. They then ran off 5000 copies for Canada only that are marked 1-5000.

More than 2 months
 

I ordered from them first week of December 2000 and my credit card was billed on December 6 but no order came. During the 3rd week of January I made a follow-up and I was informed that my order was rejected because it has a wrong address according to the postoffice eventhough it was correct. Accordingly they mailed it back to me on Jan. 24 and up to now I am still waiting... I kept on sending an e-mail to the company and I am not receiving any reply..They really have a very poor customer service. Better order from reliable stores like Amazon, Barnes and Noble, Express.com., etc. I never encountered this kind of problem before.