QuanTum

I went to Best Buy to exchange a Fight Club today and was told I have had too many returns without receipts. The CSR explained that their new policy is all returns OR exchanges must have a receipt. If you return w/o a receipt 3 times you are blackballed. They track with Driver's license number. This is crappy. I have been a customer for years. It is very easy to garner 3 strikes...

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would you say I have a plethora?

gev115

crap... i have 2 (that i can remember). this sucks.

Deftones

hehe, they started doing this before christmas. 2 strikes for me.

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Stand up, turn and face me! Believe what you believe. Don't just stand there suffering, talking about your freedom.

canteenboy

I feel your pain. I was blackballed at BB a while back too. Try Suncoast. I returned dvds with minimal hassle and no receipt.

Heathen

quote:<HR>Originally posted by canteenboy:
I feel your pain. I was blackballed at BB a while back too. Try Suncoast. I returned dvds with minimal hassle and no receipt.<HR>

Better hurry, Best Buy just finished acquiring Suncoast, Media Play, et al.... yesterday... :-)

Doug Schiller

I don't blame Best Buy one bit.
People abused it, they fixed the problem.
You know they got plenty of extra unwanted inventory from the CompUSA fire sale.

Instead of ways to circumvent the system, just keep your receipts.

Doug

Thanh

I remember a thread about this a while back.. I thought BB only keeps your name on file for a year or so.

Can anyone confirm/deny this?

How often have you come back to return stuff w/o receipt?

JUGhead

This is why its handy to have ID's from 3 different states. Anyone know if the computer system registers you nation wide? Im always in a different state

huzefa

What if you say that you don't drive and thus don't have a driver's license? Then you can just give them a different (or fake) ID every time.