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New Best Buy B&M Exchange/Return Policy

Old 01-23-01, 11:35 PM
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I went to Best Buy to exchange a Fight Club today and was told I have had too many returns without receipts. The CSR explained that their new policy is all returns OR exchanges must have a receipt. If you return w/o a receipt 3 times you are blackballed. They track with Driver's license number. This is crappy. I have been a customer for years. It is very easy to garner 3 strikes...

would you say I have a plethora?
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Old 01-24-01, 12:45 AM
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crap... i have 2 (that i can remember). this sucks.
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Old 01-24-01, 01:58 AM
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hehe, they started doing this before christmas. 2 strikes for me.

Stand up, turn and face me! Believe what you believe. Don't just stand there suffering, talking about your freedom.
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Old 01-24-01, 04:26 AM
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I feel your pain. I was blackballed at BB a while back too. Try Suncoast. I returned dvds with minimal hassle and no receipt.
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Old 01-24-01, 05:19 AM
Join Date: Oct 1999
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Originally posted by canteenboy:
I feel your pain. I was blackballed at BB a while back too. Try Suncoast. I returned dvds with minimal hassle and no receipt.

Better hurry, Best Buy just finished acquiring Suncoast, Media Play, et al.... yesterday... :-)
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Old 01-24-01, 08:46 AM
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I don't blame Best Buy one bit.
People abused it, they fixed the problem.
You know they got plenty of extra unwanted inventory from the CompUSA fire sale.

Instead of ways to circumvent the system, just keep your receipts.

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Old 01-25-01, 09:48 AM
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I remember a thread about this a while back.. I thought BB only keeps your name on file for a year or so.

Can anyone confirm/deny this?

How often have you come back to return stuff w/o receipt?

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Old 01-25-01, 10:32 AM
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This is why its handy to have ID's from 3 different states. Anyone know if the computer system registers you nation wide? Im always in a different state
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Old 01-25-01, 11:46 AM
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What if you say that you don't drive and thus don't have a driver's license? Then you can just give them a different (or fake) ID every time.
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