Store Forum Share Your Shopping Experiences at Stores both Online and Off.

delays at

Old 01-18-01, 05:39 AM
Senior Member
Thread Starter
Join Date: May 2000
Location: IRELAND
Posts: 567
trying to order two dvds that usually ship in 24-48 hours and when they are in my basket they are accompanied by the message

* The shipping of this item will be delayed 5 days as we are upgrading our fulfillment systems.

pmwhelan is offline  
Old 01-18-01, 08:53 AM
Senior Member
Join Date: Mar 1999
Location: Tulsa OK
Posts: 905
I noticed that this morning as well.

What a bummer...

Jason Reynolds is offline  
Old 01-18-01, 12:06 PM
DVD Talk Special Edition
Join Date: Oct 2000
Location: California
Posts: 1,137
Well, if that results in a more accurate estimate of time for shipping, and puts pre-orders in the right priority for earlier orders, then this little delay is worth it. I've ordered a bunch of stuff from them in the last year, and have generally been very pleased with prices and customer service.

However, yesterday I called their customer service to report that I was bummed that I had ordered the Oliver Stone 10 collection back in mid-December, it was still shown as "on order", and other people on this forum who ordered in early January had already received theirs. The CSR wholeheartedly agreed that this was not right, and was going to submit a form to their supervisor addressing this issue. If I make the commitment and order something 3 weeks before someone else, then I don't expect to get it after they do.
Also, as I've found to be their custom for reasonable complaints, I was given another $10 discount off the set, whenever it's finally billed and shipped.
dvd2001 is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Thread Tools
Search this Thread

Archive Advertising Cookie Policy Privacy Statement Terms of Service

Copyright 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.