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Billpoint Phone Number

Old 01-16-01, 01:20 PM
  #1  
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Join Date: Apr 2000
Location: Cincinnati, OH
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Has anyone here managed to find a phone number for Billpoint, eBay's credit card service?

They deposited my money into an old account, which I no longer have access to, and I've been trying to get ahold of them so they can fix this, but they keep sending me information that I absolutely don't need as form letters in response to my emails. I'm pulling out my hair here.

-Kirsten
KirstenS is offline  
Old 01-16-01, 02:54 PM
  #2  
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Join Date: Jul 2000
Location: SoCal
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Kirsten,

Have you already tried emailing their customer support people and not gotten the problem fixed? If so here's a neat trick someone told me about: 1)Find out the name of the CEO of the company; 2) Find out the way they format their email - i.e. @billpoint.com; 3) email the CEO - for example, if his name is Roger Smith try:

[email protected]
[email protected]
[email protected]

You'd be surprised how fast things get done!
msharkm is offline  

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