Did buy.com overcharge anyone this month? the strange thing is, when buy.com overcharged, the phone number was 000-000-0000. I was charged $18.22 on one credit card then $18.23 three days later, and the same thing happened to my other credit cards that I made a purchase with. Anyone here got any idea what is going on?
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<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR><font face="Verdana, Arial" size="2">Originally posted by ultravmx:
Anyone here got any idea what is going on?</font><HR></BLOCKQUOTE> Call them, or go to detailed billing summary in your account on their site. If they overcharged you, call them, complain, and enjoy a FREE DVD. I did! |
I was technically overcharged in December when they refused to apply several gift certificates to an order I had made. The order had gone through with the gift certificates applied and when I got my Credit Card bill I found that they charged me the full price. When I called to find out what happened they told me that the multiple gift certificates I used were only good for one per household. The problem I had was that the certificates did not say that anywhere on them and when I ordered they were applied. So how can they charge me the full price? I am currently still disputing the charge and they have the worst customer service I have ever seen. No more buy.com for me!
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