Store Forum Share Your Shopping Experiences at Stores both Online and Off.

gotta love amazon CS - gave me a free MI:2

Old 11-23-00, 09:58 AM
DVD Talk Gold Edition
Thread Starter
Join Date: Nov 1999
Posts: 1,999
for all the problems we've had with amazon, you have to admit that they're usually quick with a buck to solve any problem. I preordered MI:2 and never got it, and when I wrote to complain, they gave it to me free. I never got that before! Here's the reply:

Dear DrJag,

Thank you for writing to I apologize for the delay in
responding to your e-mail message. Please be assured that all of us
here are working very hard to provide a thorough, personal answer to
each of our customers as quickly as possible.

I would like to summarize what we have done with your order to compensate
for the significant delay with your order for "Mission Impossible 2." I
have reduced the charges to zero for this order and we will be shipping it
via UPS Next Day Air.

Because of the holiday weekend, you should receive it early next week.

Please accept my sincere apologies for the inconvenience you have
experienced. Please let us know if you have any further questions and
have a great holiday weekend.

Best regards,

Ken Endo
Earth's Biggest Selection

DrJag is offline  
Old 11-23-00, 12:46 PM
DVD Talk Legend
Join Date: Apr 2000
Location: Cincinnati, Ohio/Aguadilla, Puerto Rico
Posts: 10,200
Good deal!!!


"You know Andy...I never thought it would come to this....Mayberry....Gateway to danger."

Barney Fife
djones6746 is offline  
Old 11-23-00, 12:51 PM
DVD Talk Legend
Join Date: Jun 2000
Location: Downers Grove, IL
Posts: 10,470
Nice, as much as I love to rag on them, once they acknowledge their mistake, they'll move to correct it very quickly. It's the acknowledging part that takes forever.
huzefa is offline  
Old 11-23-00, 01:14 PM
Senior Member
Join Date: Sep 2000
Location: Tennessee
Posts: 589
I ordered a Big Screen Tv from them 3 weeks ago, thanks, to Freeride, Echo and Jaboom, some how shipping was delayed and they credited me 5% back for my troubles.
Got to love it,
No sales tax and free shipping plus 5% back on my Web Certificate acount.
flylikeaneagle is offline  

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

Thread Tools
Search this Thread

Archive Advertising Cookie Policy Privacy Statement Terms of Service

Copyright 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.