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-   -   Is Express.com working now? (https://forum.dvdtalk.com/store-forum/65513-express-com-working-now.html)

Parsec 11-05-00 05:27 PM

I'm on the site and I'm trying to order something, but my credit card info keeps getting rejected everytime. I've tried 5 different credit card #'s, and I KNOW they're not ALL maxed out! Is anyone else having this problem right now?

aasimon 11-05-00 07:26 PM

I'm having the same exact problem. I wonder what's going on?

aira07 11-07-00 08:52 PM

Express recently implemented a system called Cybersource which verifies your credit card information before an order can be placed. I know a lot of people were getting messages saying that their info couldn't be verified or that the card was invalid. I'm guessing it was most likely a system problem within Cybersource.

Heathen 11-08-00 07:24 AM

<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>Originally posted by aira07:
Express recently implemented a system called Cybersource which verifies your credit card information before an order can be placed. I know a lot of people were getting messages saying that their info couldn't be verified or that the card was invalid. I'm guessing it was most likely a system problem within Cybersource.<HR></BLOCKQUOTE>

They probabally went with a cheaper vendor to save money, but if this continues, it looks like it will only hasten their eventual demise as customers likely be turned off by the experience, and look elsewhere for their purchases....


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