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Buy.com is shipping U-571, Patriot, etc. late. Opinions.....?

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Buy.com is shipping U-571, Patriot, etc. late. Opinions.....?

Old 10-23-00, 10:57 AM
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I was always a big fan of DVD express, but recently I switched over to Buy.com. I don't have much experience with them, but everyone here seems to rave about their shipping times. I pre-ordered 15 DVDs over two months ago, and they seem to be lagging on getting them out. Is this normal? It took until this Saturday to receive my Toy Story UTB, and they still haven't shipped my Patriot, U-571 or American Beauty. What are your thoughts?

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Old 10-23-00, 11:02 AM
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I normally receive my orders from Buy.com the day after they are released.
Old 10-23-00, 11:03 AM
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quote:<HR>Originally posted by svisscher:
I normally receive my orders from Buy.com the day after they are released.<HR>


That is what everyone here always says. What the hell is with mine?

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Old 10-23-00, 11:03 AM
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Moving to Online Store Forum

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Old 10-23-00, 11:17 AM
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quote:<HR>Originally posted by Green Jello:
I was always a big fan of DVD express, but recently I switched over to Buy.com. I don't have much experience with them, but everyone here seems to rave about their shipping times. I pre-ordered 15 DVDs over two months ago, and they seem to be lagging on getting them out. Is this normal? It took until this Saturday to receive my Toy Story UTB, and they still haven't shipped my Patriot, U-571 or American Beauty. What are your thoughts?

<HR>


Actually I got Pitch Black from them on Friday. Same release date as the others you listed (10/24). Maybe the online status is not updated? I also got the Toy Story box set on the Saturday before release date. SO maybe they hate you specifically


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Old 10-23-00, 11:26 AM
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I have yet to get mY Patriot, Pitch Black, ST 17+18, U-571 and X-men Phenoix saga(this one may be held up because of the legal stuff). Order status hasnt changed yet and stinks since i usually would have gotten them this past saturday . These things were preordered 2 months ago for heavans sakes . I am thinking of just going to bestbuy on tues for now on and forget online preordering

capt
Old 10-23-00, 01:49 PM
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I am in the same boat as you are with those three titles. All of them show they have not shipped yet but the strange thing is my friend got his American Beauty on Saturday from Buy.com. I will wait another day or two before I call them. I have been using them over a year and with the exception of one or two titles this is the first time I am not getting them on or before the release date.
Old 10-23-00, 02:02 PM
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Where is Airplane and Airplane 2?

Buy.com usually ships my pre-orders out on Friday and I usually receive the ship notice on Sunday and the package on Monday.

I received no ship notices yet and I looked up the status online. They both say "On Order". So does the status of the two new Star Treks and Suburbia which also street tomorrow.

What is up with that? I Hope Buy.com isn't losing it. They have been so good to me the last few months.

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Old 10-23-00, 02:03 PM
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I haven't received my PATRIOT yet, probably because I cancelled it!

This title is an example of how Buy is raising their prices. For a $27.95 title, they would charge $14.99 or $16.99, but now they want $19.49. Add to that they now charge Indiana sales tax and it almost makes their price seem high.

On PATRIOT, I will buy it at a B&M to find the best price. Several forum members have already reported a $14.99 price at Circuit City and a $15.99 price at Best Buy, for example.

The whole point of buying pre-orders on line is that they will give you some sort of price advantage. But when that does not work, I will wait to buy at retail even if I have to do so on street date or a few days later.
Old 10-23-00, 02:36 PM
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Buy.com's system must be even more need of updating than it usually is.

I just received in the mail today my Airplane movies and the 2 Star Treks. Still have not received a ship notice and the account status still says "On Order".

I'm not complaining, though. I kind of like the nice surprise of getting them. I had already thought they weren't coming today.

Too bad it's a good TV night though (Ally & Boston Public premieres)

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Old 10-23-00, 04:14 PM
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Received:

U-571 last Thursday
American Beauty - today

Still waiting on: Airplane & The Patriot
Old 10-23-00, 04:38 PM
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I just got U-571 and Tucker the Man and His Dream in the mail today even though the Buy.com site still shows their status as "on order." so in other words, just because the site doesn't say it was shipped, it probably has by now.
Old 10-23-00, 05:23 PM
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3rd time posted, i know

Got American Beauty last friday and the Patriot Saturday. Never do I get my preorders past Saturday the week BEFORE they come out. I love buy.com

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Old 10-23-00, 05:49 PM
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Received Airplane & U-571 on saturday from buy!
Old 10-23-00, 05:52 PM
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Received Patriot on Sat....Pitch Black and U-571 came today!!!

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Old 10-23-00, 06:50 PM
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Just FYI - I was kinda worried that I would not receive my U-571 & American Beauty pre-order by this weekend, and what do you know - they showed up today (though my account shows that these two titles are "On Order")...

So it looks like their shipping status screen or whatever you want to call it is SERIOUSLY lacking - maybe there is something screwy with Ingram?
Old 10-23-00, 07:54 PM
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I received U-571 and PITCH BLACK today
Still waiting for THE PATRIOT

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Old 10-23-00, 11:09 PM
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received u571 on friday and watched it on sunday.

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Old 10-24-00, 08:44 AM
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Buy's tracking system is definitely messed up.

I got Airplane, Airplane 2, Let Sleeping Corpses Lie: LE and Rabid last night, and they all still show as "on order" on the website.



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Old 10-24-00, 09:45 AM
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quote:<HR>Originally posted by gcribbs:
received u571 on friday and watched it on sunday.
<HR>


How was U571 ?

Old 10-24-00, 10:09 AM
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I'm still waiting for my pre-order Spinal Tap from early September, so I don't feel too bad for people who get their dvd's a few days late.

[This message has been edited by Sam Lee (edited October 24, 2000).]
Old 10-24-00, 11:31 AM
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I received American Beauty from Buy.com yesterday. Funny thing is that they sent me my shipment confirmation e-mail this morning.
Old 10-24-00, 12:33 PM
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My Patriot shipped Monday from Buy.com
Old 10-24-00, 12:40 PM
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Received The Patriot on saturday.

Got U-571, The Skulls, Let Sleeping Corpses Lie Tin LE & Pitch Black all yesterday!
Old 10-25-00, 12:42 AM
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quote:<HR>Originally posted by Robert:
My Patriot shipped Monday from Buy.com<HR>


So did mine.

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