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Glitch reveals Buy.com customer information

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Glitch reveals Buy.com customer information

Old 10-13-00, 10:33 AM
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quote:<HR>Online store Buy.com said Thursday it has repaired an automated product return mechanism that exposed
customers' names, phone numbers and addressees over the Internet.

"We resolved it as quickly as we could," said Buy.com vice president of operations Tom Wright. "We clearly understand
that it's probably sensitive information to our customers."

The problem came through a merchandise return system jointly run by Buy.com and United
Parcel Service. Filling out an electronic form generates a Web page with a return shipping
label that a customer can print. By modifying a number in the Web address, a person can
sift through a large database of mailing labels....<HR>


The rest of the article is here: http://news.cnet.com/news/0-1007-200...e.1002.bgif.ni
Old 10-13-00, 11:23 AM
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As terrible as that glitch may sound, I've heard that there is a book out there call the "White Pages" that reveals this type of information as well.
Old 10-13-00, 11:29 AM
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Yes, but the white pages doesn't list the fact of whether or not I've purchased from Buy Additionally if I happen to have an unlisted number/address then there is another problem. Agreed overall this is a minor incident, but just further proof that sometimes people have no idea what they are getting into...
Old 10-13-00, 06:10 PM
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Oh I agree, I was just making a joke. At least they didn't give out credit card information.

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