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Item hasn't arrived yet from an Amazon.jp marketplace seller...

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Item hasn't arrived yet from an Amazon.jp marketplace seller...

Old 08-19-13, 10:12 AM
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Item hasn't arrived yet from an Amazon.jp marketplace seller...

...and it's currently 16 days past the last date in the delivery window.

Do I wait a few more days, or maybe even a few more weeks, for the item to show up? I've sent and received lots of mail to and from Japan, so I know that international shipping can be subject to all sorts of vagaries. Do I write it off completely? I'd love to contact the seller and ask about it, but I don't know Japanese and I feel sure that he or she doesn't know English.

Any suggestions?
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Old 08-19-13, 07:00 PM
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Re: Item hasn't arrived yet from an Amazon.jp marketplace seller...

Contact the seller and make your English as simple as possible. He or she will probably understand and contact you. The Japanese Post is very quick and efficient. He or she may have even sent it by some method which can be tracked. It's possible that your package is hung up in customs in the country where you are receiving the package too.
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Old 08-19-13, 11:10 PM
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Re: Item hasn't arrived yet from an Amazon.jp marketplace seller...

Thanks for the advice, danwiz. I'll contact him.
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