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Has buy.com fixed your *invalid* reel trivia credits?

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Has buy.com fixed your *invalid* reel trivia credits?

Old 08-05-00, 04:39 PM
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I was told from buy.com that I would be sent new valid codes, since the ones I was giving from reel were invalid. I was suppose to receive the codes early this week, but haven't recieved anything. I was also told by a csr at buy.com not to worry about the credits expiring anytime soon.

Has anyone been reissued valid credit for their invalid reel trivia credits? If so, what did you go through to get the valid credit?

Thanks

Jonathan

>>>>How do I fix my signature?

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Old 08-05-00, 04:44 PM
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Nope.

I was basically told the same thing as you several weeks ago. Still nothing from them.

I've got a couple pre-orders I want by the end of this month, so I hope they get it together before then.
Old 08-05-00, 04:56 PM
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Skorp: Did you give buy.com the invalid credit codes over the phone too?
Old 08-05-00, 05:36 PM
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Same here. Buy.com is not recognizing a reel code. Told me to send them the code, and they would issue a credit. I sent the code a week ago.
Old 08-05-00, 11:26 PM
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Hoc
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I take it back. I just re-tried the code today, and it worked.
Old 08-06-00, 03:08 PM
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quote:<HR>Originally posted by TdHtXs:
Skorp: Did you give buy.com the invalid credit codes over the phone too?<HR>


Yes.

The CSR said I would be issued new codes "in a couple days". After a week went by, I phoned again, and was told that buy.com was not issuing new codes until they got the problems with the system worked out.

That was almost 2 weeks ago now. Guess I'm going to have to make another phone call.

Old 08-06-00, 03:19 PM
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Skorp: I think I'm going to give buy.com another call too. I'm expecting the run around and MORE lies!
First, I'm going to try ther codes one more time and see if I get lucky like Hoc.

Jonathan

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Old 08-06-00, 03:44 PM
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Skorp: Glad I did check the codes again!
10 out of 11 worked. I have $96.40 credit at buy.com!!!!!!!!!!!!!!!!!!

I'm not even going to worry about the 11th. It was already deposited....so the message said.

Go ahead and give the old codes a try again.

What if buy.com still sends out new codes
I'd be honest and send them back..
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sike

Jonathan

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