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Terrible Service From Spun.Com

Old 08-02-00, 08:37 PM
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I ordered the Jaws 25th Anniversary DTS format from Spun back on 7/10 and still don't have the DVD. So far they have sent me out the Dolby 5.1 version in error not once but twice. The only way to contact them is through email, and the non 800 phone # they eventually gave me puts you into a answering machine. I would definately not recommend using them! I only tried them so I could use up some Pointclick money, but will never use them again.
Old 08-02-00, 08:43 PM
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Moving to Online Store Forum

See, I could be a good moderator?
Old 08-02-00, 08:50 PM
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Works for me.
Old 08-02-00, 09:14 PM
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Has anybody NOT had problems with the DTS/Dolby 5.1 Jaws orders from ANY website?

In defense of Spun.com, I ordered 6 CDs and 1 DVD from them, and their email responses were personalized and very quick. They shipped priority mail and my stuff was on my doorstep within 3 days. All used items were in perfect shape.



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Old 08-02-00, 10:02 PM
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To help bump this to The Online Store Forum, I'll answer DTSC -- buy.com shipped me the appropriate DTS version of Jaws such that it arrived the Friday before street. Not too shabby from my favorite e-tailer.
Old 08-02-00, 10:59 PM
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Hey dude, could I get their phone number?
Old 08-02-00, 11:39 PM
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Moving to the Online Store Forum
Old 08-03-00, 02:11 AM
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Sorry for originally posting this in the wrong forum. bigjim25 the number that Spun gave me is 626.229.3097, but good luck getting through to anyone live.

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