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Buy.com cancels Princess Mononoke

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Buy.com cancels Princess Mononoke

Old 07-29-00, 01:53 PM
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quote:<HR>Our supplier recently informed us that the Princess Mononoke DVD (item sku
#40134701) on your order #_______ has been postponed indefinitely. No new
release date has yet been set by the studio. Rationale for this decision
is based on the anticipation of theavailability of the original Japanese
language track and possible additional bonus materials. Please accept our
sincere apologies for this inconvenience.

Your order for this product has been automatically cancelled
and you will not be charged.<HR>


I didn't want them to cancel as I had a $10 reel coupon with it, and free shipping for a total of $9.99

I guess I have to call them to try get the coupon back.
Old 07-29-00, 02:23 PM
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I got the same email. But when you go to check your order status at their site, it shows up as on order. Knowing buy.com's success with canceling orders, you'll still probably get it when it comes out

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Old 07-29-00, 02:35 PM
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Thanks for the quick reply slangr.

I check my order status, and it also shows "On Order".
I guess I'll do nothing, instead of calling them.

I hope P.M. comes out soon.
Old 07-31-00, 06:02 AM
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I finally got my mail after being down for moving for the weekend. This sucks! They better give me credit for my $25 GC that I have on this order!

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- DVDealer
Old 07-31-00, 07:00 AM
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Yup. Got a reel SC and free shipping on it.
I guess I call to get something else with the $10 reel SC AND free shipping.

Princess Mononoke is on hold indefinitely and no new date.
Old 07-31-00, 04:12 PM
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It would also be nice to have a 40% off committment towards this title when it ships in the future. I hate that when the studios "postpone" a title, and then it all of a sudden shows up again a month or two later, and everyone's nice preorder pricing is gone when the order is canceled. I'm hoping we don't see an increased pattern of this sort of thing where perhaps a studio might do something like say:

"Hey, we're announcing a sought out title that you can throw in your preorders, Mr. Etailer, and discount the hell out of it and not feel any pain, since we're going to postpone it later anyway and you can cancel your preorders. Meanwhile, you have a title that you can use in the ole "bait and switch" method of drawing people in to order other titles at the same time they are getting this "great" deal and increase your business!"

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- DVDealer


[This message has been edited by DVDealer (edited July 31, 2000).]
Old 08-01-00, 06:04 AM
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Called CSR about the reel SC and free shipping.

They said it's still in the system and don't know why the email was sent. Guess I will wait a week and then see what happens.


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