Josh-da-man

Was the "Friday the 13th" blu-ray you ordered one that you got during their $1.99 sale/pricing error?

The Man with the Golden Doujinshi

Yeah, I'd be worried about that too.

I liked it when I ordered a pre-release movie through the gold box and then they did the thing where they make the item on that item page unavailable and then do a new item page for the same item but at a higher price. So I ended up not getting the movie at all since it was ordered from the one page and not the other.

joe_b

This title didn't even come with a slipcover.... so yeah, no "hole effect".

Being a huge Jason fan, I already owned it when that sale occurred. But now that you mention it, a few of the titles I did pick up weren't in the best shape either. Not enough to do an exchange (especially at those price), but certainly not up to Amazon's usual standards.

My dad asked me to buy Friday the 13th (along with some other items) for my brother's birthday a week or two ago. He'd gone to Best Buy and Target, but they didn't sell them. Since he doesn't shop online, I ordered everything for him using my remaining credit. Thankfully, the third copy arrived in good shape -- as the other two were hardly "gift quality".

Both orders (the original and the first replacement) now list that the items were returned on my account, so it appears everything got sorted out.

hasslein

This is really irritating. Has anyone noticed they changed the search results when looking up a movie title? You get one blu-ray option and one dvd option. One particular release comes up, not every release. For instance, I was trying to find the Cinema Paradiso box set release, (it wouldn't come up with cinema paradiso dvd) and had to type in various name combinations for 10-15 minutes trying to get the title to appear. I even went to the trade in page hoping it would pop up easier that way, but it didn't. I wanted to look up all the dvd releases for Halloween (1978) and the THX version or divimax wouldn't come up unless I typed something more specific like 1999 or divimax after the title. I'm hoping people complain about this, I would think everyone would still want to see all versions that are available. I would especially be upset if I were a third party seller, and my item doesn't come up when a customer types the movie title.

Josh-da-man

^Yeah, I've noticed that, too. Their search has gotten really clumsy. I'm also annoyed that they have non-US/R1 versions tossed into the mix.

It's been like that for a while with books, and it can be sort of a pain in the ass to find a particular edition of a book.

hasslein

I posted on amazon and someone told me, the way around it is open the available title, and click on the plus sign next to dvd (or blu-ray if that is the format you want), don't click on dvd. I thought they were one & the same, but if you click on plus instead of dvd, it shows the different options, if you click dvd, you just get the one option.

Kevin M. Dean

At the top of the first results page, there's Format links for DVD, Blu-ray, Amazon Instant Video, VHS.

Does clicking those not bring up all the results? I Can see the Divimax Halloween on that page and it seems to show other versions.

Spottedfeather

There isn't any plus sign next to dvd or blu-ray....

Spottedfeather

I looked up the Halloween II blu-ray, and you don't get the Universal version. I get one listing for Halloween II (not the version that I want) and a bunch of listings for movies that have nothing to do with Halloween II.

Kevin M. Dean

Weird, I see 3 Halloween II blu-rays and a bunch of other halloween movies just doing normal searches.

hasslein

It's in the listing under the heading "Other Formats & Versions" I would always click dvd instead of the plus sign.

Spottedfeather

The search is all messed up. I go to amazon.com and search for Halloween II. But only one version comes up. The new Shout Factory version. Then, the worthless Rob Zombie version. Then all the other Halloween movies come up. The 30th Anniversary version from Universal doesn't show up unless you search for Halloween II Anniversary. Really annoying if you don't know the exact title of a release that you're looking for.

Spottedfeather

There isn't any Other Formats & Versions choice.

Kevin M. Dean

See I search and I get 11 Halloween II's on the first result page with the 30th Anniversary one being the 2nd one listed.

E_v_i_l

I just tried and got the same results as Spottedfeather.

EdTheRipper

That is the same result I get. Maybe it is somehow linked to show items similar to what you've purchased in the past?

hasslein

Open up any version of Halloween II. You need to be on the product information page. Scroll down, there is a box that says Other Formats & Versions. There will be a plus sign, dvd, 1 disc version, & new & used prices. There is one for blu also. Click on the plus sign and a list of other versions appears.

thetao

I complained about this (twice) a few weeks ago. I assumed it was a simple search glitch and would be corrected quickly, but obviously not. I've been trying to finish my Roan collection and was looking for their release of "Spooks Run Wild" (an instant classic, of course). Checking again now, it still doesn't appear when searching for just the title and I need to use either the UPC or the full Amazon title "East Side Kids: Ghosts On The Loose". You'd think if the new search is buggy, they would just revert to the original code. I don't appreciate being their beta tester.

TerryW

I don't have a problem searching as long as I'm in the Movie & TV category, then put the title along with either DVD or Blu.

Example: halloween II blu
Example: spooks run wild dvd

stvn1974

I had my amazon.com account closed because of excessive returns due to my items being sent in bubble mailers and being destroyed. I have recently placed 6 orders with Wal-Mart, Best Buy and Barnes And Noble and each came in boxes with bubble protection inside and the items were immaculate. Fuck you amazon.com.

PhantomStranger

Amazon can get quite nasty when customers complain about packaging. They appear to be weeding out the more demanding customers when it comes to condition. Most analysts believe they have secret profitability metrics for each customer and what they order. Even if a customer orders $800 in a year, if the customer doesn't meet Amazon's profitability requirements, they can be kicked out at the first sign of trouble.

hasslein

Wow, I've never received a dvd in a box from wal mart. Even multiple titles or box sets.

RonG617

I must do well for Amazon in the profitability metrics. They fall all over themselves to make me happy when I have a complaint or want to return something.

thetao

FYI, the issue isn't finding "Spooks Run Wild" with Amazon's search, but finding the Roan version, this one: http://www.amazon.com/East-Side-Kids...s=785604204121 among the results. Only a search for the full title or the UPC seems to work. Think I shall complain again, and if that doesn't work, raise the issue with the merchants whose products aren't appearing. Thinking back, this is likely the largest beef I've ever had with Amazon.

hasslein

Miinimum order for free shipping is now $35.