Best Buy has ruined their layout - now mixing DVDs with Blu-rays.
#1
DVD Talk Legend
Thread Starter
Best Buy has ruined their layout - now mixing DVDs with Blu-rays.
I searched and didn't find a thread for this, and I didn't see it mentioned in the last couple Best Buy threads, so if it's old news then just ignore. I only just realized it though. I was just in my local Best Buy store and they were in the process of totally changing their DVD/BD layout. It's a mess, a complete mess and I think it's going to confuse a lot of customers. They have now started to mix all of the DVDs with all of the Blu-rays. Maybe I'm being anal about it, but I hate it with a passion.
I took a couple quick pictures...
I took a couple quick pictures...
#2
DVD Talk Platinum Edition
Re: Best Buy has ruined their layout - now mixing DVDs with Blu-rays.
I know a fair amount of people who don't even know what a blu-ray is (mostly people in their 50s and 60s like my parents), so I could see this confusing some people. But if you know what you're looking for, as I'm sure you do, why does it matter?
#3
DVD Talk Legend
Thread Starter
Re: Best Buy has ruined their layout - now mixing DVDs with Blu-rays.
If you know what you're looking for, what is on BD for sure, then it isn't a problem. It could just be annoying to be scanning them all and see a title and think it's on BD only to realize it's just a DVD instead, have it be because the BD isn't in stock or maybe it isn't even on BD at all but you didn't know that for sure or not. It just seems like a change for the worst for no good reason to me.
#4
Re: Best Buy has ruined their layout - now mixing DVDs with Blu-rays.
I dont remember the thread... U r correct this was mentioned in some other place... But goo idea for a thread on its own... Btw... We alk should call corporate & complain.... Cause this plain sucks....
#5
Re: Best Buy has ruined their layout - now mixing DVDs with Blu-rays.
#6
DVD Talk Legend
Thread Starter
Re: Best Buy has ruined their layout - now mixing DVDs with Blu-rays.
I almost told them what I thought about the change as they were doing it, in a joking way while still being dead serious about it, but I thought that may have come across like an assholish move since they're just doing what they are told. Surely they realize how awful a decision it is though. To me, anyone with half a brain would know that.
But hey, this is Best Buy afterall.
But hey, this is Best Buy afterall.
#7
DVD Talk Gold Edition
Re: Best Buy has ruined their layout - now mixing DVDs with Blu-rays.
I almost told them what I thought about the change as they were doing it, in a joking way while still being dead serious about it, but I thought that may have come across like an assholish move since they're just doing what they are told. Surely they realize how awful a decision it is though. To me, anyone with half a brain would know that.
But hey, this is Best Buy afterall.
But hey, this is Best Buy afterall.
In addition to DVD and BD jammed together, they have every version of the BD in the same spot. That's fine except they just stick up a sign with the price and the customer is left to guess which version is on sale.
Locally, the selection has dropped to about 20% of what it was a couple of months ago. They have almost no catalogue titles. It is truly pitiful.
#8
DVD Talk Gold Edition
Re: Best Buy has ruined their layout - now mixing DVDs with Blu-rays.
I searched and didn't find a thread for this, and I didn't see it mentioned in the last couple Best Buy threads, so if it's old news then just ignore. I only just realized it though. I was just in my local Best Buy store and they were in the process of totally changing their DVD/BD layout. It's a mess, a complete mess and I think it's going to confuse a lot of customers. They have now started to mix all of the DVDs with all of the Blu-rays. Maybe I'm being anal about it, but I hate it with a passion.
I took a couple quick pictures...
I took a couple quick pictures...
#9
DVD Talk Legend
Thread Starter
#10
DVD Talk Limited Edition
Re: Best Buy has ruined their layout - now mixing DVDs with Blu-rays.
If you know what you're looking for, what is on BD for sure, then it isn't a problem. It could just be annoying to be scanning them all and see a title and think it's on BD only to realize it's just a DVD instead, have it be because the BD isn't in stock or maybe it isn't even on BD at all but you didn't know that for sure or not. It just seems like a change for the worst for no good reason to me.
#11
DVD Talk Legend
Thread Starter
Re: Best Buy has ruined their layout - now mixing DVDs with Blu-rays.
It has been years, but wasn't that a major pain in the ass issue at Circuit City too?
Ugh.
Ugh.
#12
DVD Talk Legend
Re: Best Buy has ruined their layout - now mixing DVDs with Blu-rays.
This would bother me if I actually looked for a non-new release more than once in a great while there. These days if I do stop in it's to get something new that week and it's in the new release section anyway.
I could see this resulting in more incorrect pulls for In-Store pickup since I wouldn't expect the clerk to go as far as actually confirm the SKU and edition is correct when filling the order.
I could see this resulting in more incorrect pulls for In-Store pickup since I wouldn't expect the clerk to go as far as actually confirm the SKU and edition is correct when filling the order.
#13
DVD Talk Platinum Edition
Re: Best Buy has ruined their layout - now mixing DVDs with Blu-rays.
ouch.. haven't been in bestbuy in awhile, but now we have to walk down like 4 valleys to scan the titles vs 2.. makes me not want to upgrade and save at all right now.
#14
DVD Talk Special Edition
Join Date: Jun 2012
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Re: Best Buy has ruined their layout - now mixing DVDs with Blu-rays.
The combining of the DVD and blu-ray sections doesn't really bother me. The organization by genre does. When everything is A-Z it's fairly easy to find a specific title. But with this new layout I don't know where to look. Many titles don't fall neatly into one genre or another. Or they're put in the wrong area. You have to check each section to be certain that something isn't there which is more time consuming.
#15
Re: Best Buy has ruined their layout - now mixing DVDs with Blu-rays.
It matters when you just want to check out the blu-rays and now you got to walk through every freaking aisle. It'll also be confusing when reading a sign with a sale price and now you got to double check with format it's for. This just plain sucks. One more reason not to go to a brick and mortar store called Best Buy.
#16
DVD Talk Legend
Re: Best Buy has ruined their layout - now mixing DVDs with Blu-rays.
Honestly, given how huge of a disaster their movie section typically is, this doesn't bother me all that much. I'm kind of used to not being able to find shit there anyway.
#17
DVD Talk Limited Edition
Re: Best Buy has ruined their layout - now mixing DVDs with Blu-rays.
Yet another step in BB's slow, inevitable march toward dropping optical media outright.
#18
DVD Talk Reviewer & TOAT Winner
Re: Best Buy has ruined their layout - now mixing DVDs with Blu-rays.
And me dropping Best Buy outright. Love all the unsealed slipcovers with price tags stuck on them in that picture. They've lost many sales from me just because of that.
And it bears repeating that they lost a $2000 TV purchase from me because their store makes it impossible to actually check out stuff. I bought it at Fry's instead, even though they had it priced higher and had to jump through a few hoops to get them to price-match, because I felt they deserved my money more since I could actually do stuff with the TVs in the store and see how they worked instead of just watching a demo feed on a wall-mounted TV with no remote.
And it bears repeating that they lost a $2000 TV purchase from me because their store makes it impossible to actually check out stuff. I bought it at Fry's instead, even though they had it priced higher and had to jump through a few hoops to get them to price-match, because I felt they deserved my money more since I could actually do stuff with the TVs in the store and see how they worked instead of just watching a demo feed on a wall-mounted TV with no remote.
#20
Administrator
Re: Best Buy has ruined their layout - now mixing DVDs with Blu-rays.
That might be going a little far, but I think I'd like to be able to find video titles sorted by their names and then choosing the format I wanted. Price could be the determinant of what I select. And it could work that way for games as well.
#21
DVD Talk Special Edition
Re: Best Buy has ruined their layout - now mixing DVDs with Blu-rays.
My bestbuy still has their blu-rays and dvds separated so there is nothing to complain about...........yet
#22
Re: Best Buy has ruined their layout - now mixing DVDs with Blu-rays.
From the Upgrade & Save Thread in the Blu-ray Bargains Forum...
About the store reorganization.
There are 2 different threads in the Best Buy Community Forums if anybody wants to take their comments over there. Since that forum is at least moderated by BBY employees I'd think the more complaints they get there, the more good it might do to get things fixed.
I'd encourage any and all to jump and state their opinion. Over here we're just bitching to the choir, at least over there maybe some of the messages get sent upstairs.
Best Buy Community Forum Thread 1
Best Buy Community Forum Thread 2
There are 2 different threads in the Best Buy Community Forums if anybody wants to take their comments over there. Since that forum is at least moderated by BBY employees I'd think the more complaints they get there, the more good it might do to get things fixed.
I'd encourage any and all to jump and state their opinion. Over here we're just bitching to the choir, at least over there maybe some of the messages get sent upstairs.
Best Buy Community Forum Thread 1
Best Buy Community Forum Thread 2
#23
DVD Talk Hero
Re: Best Buy has ruined their layout - now mixing DVDs with Blu-rays.
Saw this today.
Mixing DVDs and blu-rays sounds at least acceptable in theory, but it's a cluttered mess on the shelves.
Mixing DVDs and blu-rays sounds at least acceptable in theory, but it's a cluttered mess on the shelves.
#24
DVD Talk Gold Edition
#25
DVD Talk Legend
Re: Best Buy has ruined their layout - now mixing DVDs with Blu-rays.
I took a drive to Best Buy tonight to look for the Elm Street collection. Noticed that they'd made this switch. Honestly, it wasn't that bad. It actually made the shelves in the horror section look full, something that very rarely happens lately.