Re: Disputing Amazon Trade-In Condition?
 

for the millionth time, this isn't Amazon you are sending discs to. this is a 3rd party company that pays you in Amazon GCs. i've sent them stuff multiple times that said it was delivered, but it took them a few days to open the package and credit my account.

Re: Disputing Amazon Trade-In Condition?
 

I'm now convinced this place is run by morons. I sent in a an old HTC cell phone b/c they were giving the most $ for it. So I sent it in and it was rejected. Reason? They couldn't reset the phone. Huh? I reset the thing before I sent it. I also took out the sim card b/c they said they did not need it. So these fuckers either are stupid and can't figure it out that this is in factory state or they want the sim card, despite their comments to the contrary. Fuck them. I'll just go to Best Buy.

Re: Disputing Amazon Trade-In Condition?
 

It's actually an independently run subsidiary of Amazon. So technically, it's not Amazon itself that handles the trade-ins, but a company they own and profit from its business.

Re: Disputing Amazon Trade-In Condition?
 

I use Amazon trade-in mainly as a recycling service for my useless 1-cent-worth DVDs. For more expensive items I would sell them on Amazon marketplace. The trade-in seems to be usually half of the marketplace values. In rare occasions, there are DVDs that nobody wants and the marketplace sellers misjudge the demand and set the prices way higher than what they should be and/or what people would be willing to pay. E.g. the Mulan 1999 crappy featureless DVD with non-anamorphic display (when a 2-disc 2004 special edition is available). The marketplace sellers set sky-high prices. Amazon trade-in followed suit and set a high price for it as well, which I happily took advantage.

Re: Disputing Amazon Trade-In Condition?
 

now i'm pissed. i think they totally sent back my phone because they made a mistake on how much it was worth and didn't want to pay me. it was a thunderbolt. according to their listing it was worth up to $109. so i submitted it. it was rejected for "data could not be reset." i'm chatting with a rep now. this is exactly what he said:

So bottom line is they lied about the reason they sent it back, just so they didn't have to pay me the agreed upon amount. Fucking lying assholes. That'll probably be the last thing I send them.

Edit: The CSR offered the difference the difference in promotional credit. I think that's an acceptable compromise for their mistake, but still, flat out lying just to not have to pay for their mistake is horrible business.

Re: Disputing Amazon Trade-In Condition?
 

Amazon Trade In used to be a good deal a couple of years ago, but now they suck when it comes to paying out fair prices. Marketplace is the way to go unless you have dvds or Blu-rays that will only sell for .01 a piece.

Re: Disputing Amazon Trade-In Condition?
 

Companies do it ALL THE TIME. You just caught them, that's all. :)

Re: Disputing Amazon Trade-In Condition?
 

They sent back 2 items that they rejected for minor scratches and now the the blu cases are cracked pretty bad. I just emailed Amazon and will follow up with a phone call

Re: Disputing Amazon Trade-In Condition?
 

The downside to going with marketplace is you have to now provide them with tax information and run the risk of your sales being reported to the IRS. THen you must have receipts for the original purchase or else they will be thinking you are making 100% profit.

Re: Disputing Amazon Trade-In Condition?
 

That is only if you are selling 40 items or more a month so something close to that. I have sold on amazon and have never had to enter tax information.

Re: Disputing Amazon Trade-In Condition?
 

If you sell more than 50 items per calendar year, then Amazon will require you to provide your tax information:

http://www.amazon.com/gp/help/custom...deId=200663310

Amazon is only required to file a Form 1099-K for you if you exceed $20,000 + 200 transactions per year though. So I assume that they're gathering that information at 50 transactions so that they'll have it when you exceed the limits, so they don't have to chase you down for the information.

Unless you're doing over $20,000/year in sales, I don't think you have to worry about anything.

Re: Disputing Amazon Trade-In Condition?
 

Quick question: I traded in a blu-ray to Amazon earlier this week and soon after regretted the decision. The package is still in transit and their terms state you are allowed to cancel the trade-in after you've mailed it as long as it hasn't been received and processed. They mention the item will be returned to you within 14 days, but I was curious if they will change me for return shipping. It doesn't mention that anywhere, but it seems like a possibility -- unless they just refuse the shipment after scanning it and seeing it was canceled by the seller.

EDIT: Okay, it took two weeks for them to mail it back. I wasn't charged return shipping, but I did have to sign for the package (thankfully, I was home when the UPS truck came by). My only complaint is they removed the blu-ray from the cardboard mailer I sent it in and put it in a flimsy plastic bag for the return shipment. It was still in good shape, but no longer pristine. It took a full week after the trade-in was received at their facility for them to create a return shipping label, then another five days before the carrier actually picked it up.